Technical Support

• Profile Prism technical support will be provided via email. Please email your support questions to mchaney@ddisoftware.com. ddisoftware, Inc. is recognized as providing excellent, prompt support via email, responding to nearly all support questions within about 1-2 business days. Please note, however, that technical support is limited to use of Profile Prism software and we cannot be considered a "portal" for knowledge regarding ICC profile usage. As such, we cannot answer questions regarding usage of profiles in different photo editors or proper ICC profile setup in software. It is assumed that users have enough knowledge in this area to be able to utilize ICC profiles properly once they are created by Profile Prism.