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Author Topic: Missing Order  (Read 114674 times)
harnold
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« on: July 04, 2014, 12:28:23 AM »

I placed an order for profile prism on 7/19/14 and received confirmation on 7/22/14 and still have not received, as of 7/3/14 4:50p

Please let me know what is going on.
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Fred A
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« Reply #1 on: July 04, 2014, 09:36:41 AM »

Quote
I placed an order for profile prism on 7/19/14 and received confirmation on 7/22/14 and still have not received, as of 7/3/14 4:50p

Please let me know what is going on.

It might be a good idea to email ddisoftware.com with your name and address, and perhaps a corrected date on which you placed the order to enable them to find it.
Thanks,
Fred
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harnold
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« Reply #2 on: July 04, 2014, 05:29:02 PM »

what is the email address?
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Fred A
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« Reply #3 on: July 04, 2014, 05:37:03 PM »

Right from the website where you placed your order.

mchaney@ddisoftware.com

Fred
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harnold
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« Reply #4 on: July 09, 2014, 12:35:16 AM »

I emailed as suggested, to the address listed with my name, email and order information.  No response as of 7/8/14.

Any suggestions?
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admin
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« Reply #5 on: July 09, 2014, 01:12:04 PM »

I never did receive any email from you but I looked up your order based on your profile here on the forum.  Just sent you an email.

Regards,
Mike
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