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Author Topic: Waiting since June  (Read 167 times)
alinoyan@outlook.com
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« on: September 09, 2018, 06:38:36 AM »

Bought a "Qimage Ultimate Registration Renewal" back in June. So far, I didn't receive any link to a download, license, or anything. None of my emails to mchaney(at)ddisoftware was responded to. Granted, my email had changed since the original purchase, but I did follow the suggested process to note the change. I am posting here as the last resort - hope it's allowed/appropriate. TIA.
« Last Edit: September 10, 2018, 09:20:37 AM by alinoyan@outlook.com » Logged
alinoyan@outlook.com
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« Reply #1 on: September 15, 2018, 06:46:59 AM »

So what is a good email to communicate with, to solve this issue?
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Fred A
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« Reply #2 on: September 16, 2018, 08:29:31 AM »

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So what is a good email to communicate with, to solve this issue?

Most of the time, the issue is that the email with the renewed password went to your Spam or Junk folder.
It might have been deleted by your email client.
Is this the email address that you used to sign up with Qimage?   alinoyan@outlook.com

The emails need to match.
Please create an email with the registered email address, the registered name, and how you paid.

Please send it to Mike at mchaney@ddisoftware.com.....since the automated seems not to work, please send it to me too, and I will see that Mike gets the info immediately.
wathree.ssz@verizon.net


Fred
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Fred A
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« Reply #3 on: September 17, 2018, 12:33:36 PM »

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Please send it to Mike at mchaney@ddisoftware.com

Quote
please send it to me too, and I will see that Mike gets the info immediately.
wathree.ssz@verizon.net

Been a couple of days, and so far no emails from you.

Maybe you found the email response in  a Spam folder?

Fred
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