|
Title: Wil not let me update - Incorrect Password Post by: njtrout on April 26, 2021, 03:51:16 PM I am trying to download the latest update. I can log in to the website with my password, but when I try to use the same password to download the updates it will not let me authenticate.
Is there and issue with the update authorization process? Regards, Andy Hayter Title: Re: Wil not let me update - Incorrect Password Post by: admin on April 26, 2021, 04:32:15 PM The update page is working normally. Make sure you use the username and password in the update email after you click on the web page link: type those in because some auto-fill functions (browser password auto-fill, RoboForm, etc.) may interfere. Also make sure your email program has not modified the link: the link should end with "2021.105" or "2021.105p". If there are extra characters after that, your email program might have butchered the link.
Regards, Mike Title: Re: Wil not let me update - Incorrect Password Post by: njtrout on April 27, 2021, 12:29:45 PM My mistake. I was entering my userid and password. I should have been entering Qimage and the password.....duh.
|