Mike Chaney's Tech Corner

Technical Discussions => Printer Media => Topic started by: Muizen on October 14, 2009, 06:20:33 PM



Title: Re-installing QI
Post by: Muizen on October 14, 2009, 06:20:33 PM
I suddenly get an Error message saying the following:
"QI is unable to write to the folder c:\documents and settings\all users\ddisoftware\qimage. Please re-install QI in a folder to which you have access"
Does anybody know what I have done wrong and what to do now?
Harry


Title: Re: Re-installing QI
Post by: admin on October 15, 2009, 01:21:21 PM
Did you install Qimage under an admin account but you're now using it under a restricted account?  If so, you'll need to delete that c:\documents and settings\all users\ddisoftware\qimage folder and then reinstall under the user account where you plan to run Qimage.  You may need to elevate that user's privileges temporarily so you can install it.

Mike


Title: Re: Re-installing QI
Post by: Muizen on October 15, 2009, 02:28:52 PM
Mike I am not using QI under an admin account or using QI under a restricted account.
Harry


Title: Re: Re-installing QI
Post by: Muizen on October 16, 2009, 05:28:55 AM
Today I am leaving for a short holiday. I will be back around Oct 26 and will then immediately respond to your possible advices.
Harry