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December 13, 2018, 08:52:40 PM *
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Author Topic: How to turn off Canon ij Preview printing HELP!!!  (Read 362 times)
russellsnr
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« on: December 03, 2018, 04:38:51 AM »

Hi, I have a Canon iX model printer and a Canon Lide scanner, Use Qimage to print but everytime I click print up pops a Canon menu IJ Preview Printing and more it's an annoying thing to keep happening, looked online and seems I am not the only one with this problem however I cannot see an option to disable it and looking in the add/remove options on Win 10 there is nothing there to show it is even installed. Any Canon experts can help please? Thankyou. Russ.
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Fred A
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« Reply #1 on: December 03, 2018, 04:52:16 AM »

Quote
Hi, I have a Canon iX model printer and a Canon Lide scanner, Use Qimage to print but everytime I click print up pops a Canon menu IJ Preview Printing and more it's an annoying thing to keep happening, looked online and seems I am not the only one with this problem however I cannot see an option to disable it and looking in the add/remove options on Win 10 there is nothing there to show it is even installed. Any Canon experts can help please? Thankyou. Russ.

Hi Russ
I see you are still on line,.
Which Printer
Fred
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Fred A
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« Reply #2 on: December 03, 2018, 04:57:36 AM »

Which Driver, Regular or XPS
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Fred A
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« Reply #3 on: December 03, 2018, 05:41:27 AM »

Quote
Hi, I have a Canon iX model printer and a Canon Lide scanner, Use Qimage to print but everytime I click print up pops a Canon menu IJ Preview Printing and more it's an annoying thing to keep happening, looked online and seems I am not the only one with this problem however I cannot see an option to disable it and looking in the add/remove options on Win 10 there is nothing there to show it is even installed. Any Canon experts can help please? Thankyou. Russ.

OK, Maybe this will help.
I installed the driver.
It seems to have the exact same controls that my Pro 100 uses.
In my and your driver, the standard driver has an operating preview that isn't working. It is grayed out.
On the other hand, the XPS driver does have a live check box for Preview before printing.
If you have this setup with the XPS driver, Go to Devices and Printers and open right click , printing preferences.
On the quick setup tab, Uncheck Print Preview.... Click apply at the bottom. OK out and now back to Qimage and open the driver and uncheck it in there too.
By unchecking in Printers and Devices, you prevent to reset  back to PREVIEW again.

Fred
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russellsnr
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« Reply #4 on: December 03, 2018, 06:45:14 AM »

Hi, sorry my bad I don't sign off incase I forget my password Tongue I have checked both via Printer Properties and through Qimage setup and both show the same as in attached image.
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Fred A
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« Reply #5 on: December 03, 2018, 07:00:49 AM »

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Qimage setup and both show the same as in attached image.

Click on the Quick Setup Tab. You are on the MAIN TAB
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russellsnr
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« Reply #6 on: December 03, 2018, 07:53:27 AM »

Hi Fred, another couple images, I have also removed the Canon software and the Canon scan utility but still keeps poping up as I hope shown in these images.
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Fred A
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« Reply #7 on: December 03, 2018, 08:33:55 AM »

Honestly, Russ, I cannot read the screens. Resolution too low. Screen snap set to a better quality.
I cannot see the driver,, is it XPS or regular?
It looks like a PROB 1 screen is showing,
Also lower right, I cannot read whatit says, but assuming it is the normal pop up when ink is low, or paper wrong, it should show communication with the printer by showing ink levels. Youir screen pop up looks like printer is off.
UNINSTALL DRIVER
reinstall only what you need. They show check boxes on install. Uncheck except for driver. The rest are peripheral junk.
See if you can do a clean UNINSTALL
Install regular driver.  XPS driver is asking for trouble.
Fred
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russellsnr
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« Reply #8 on: December 03, 2018, 09:18:58 AM »

Sorry Fred Not very good with all this image stuff for online but if I click on the images that I have posted they do enlarge quite a lot. I will have a look at an un-install of everything Canon se how it goes, Russ
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