I have an Epson Stylus Pro 3800 for quite a while and have been using it with Qimage Pro Studio since I received it (almost a couple of years ago) without any problems. I have been using Red River Ultra Pro Satin paper for most of my printing with their provided paper profile and the results are excellent. I do not have any discrepancy between printing test images in Photoshop and the larger prints in Qimage, they are identical.
However since I like the regular inkjet ink brighter colors more than the pigment colors, I just purchased a Canon Pixma Pro 9000 Mark II printer. It produces excellent prints in Photoshop CS4 using the Red River Ultra Pro Satin paper profile but I have problems with the color reproduction in Qimage Pro Studio. Using the same setup as I am using in Photoshop, same profile and no color adjustments in the printer setup, all my prints are coming out way too red. If I let the printer control the colors, not Qimage it is much better but too saturated and lighter than it should be. I am sure that there is a problem somewhere where Qimage does not see the printer setup the same way as Photoshop does but I cannot find what the problem might be. I know that I do not have an option in the Canon printer setup to specify no color control such as I have in the Epson setup, but I do not put any values anywhere in the manual color controls and this is the only option I have in the Canon Pro 9000 MK II printer setup.
Does anybody have one of these Canon printers and getting good results in Qimage? I would really appreciate any input so I would not have to use Photoshop for my 13-x19”prints.
Thanks for any input in advance,
Julius

Hi Ray,

Thank you for your reply, if you refer to the Color management section of Qimage, in the Printer Output Profile I put the same Paper Profile: RR UPSatin CanPro9000 Mk2.icc what I have been using in Photoshop CS4 also. The Epson 3800 Printer Paper profile has icm extension, the Red River paper profile has icc extension, I do not know if this would make any difference as far as the profile is concerned.

Julius

Hi Julius,

I'm referring to the area, generally at the bottom right of the qimage window, entitled 'Job Properties'. It has settings for Mntr ICC, Prtr ICC, Res(print) Res (poster), Interp., Sharpen, Info, Edges, G. Filter, and P.Filter. I was asking you to check that you were only applying the profile once. since you said that you could not turn off the printer ICC profile in the printer driver, then you do not want Qimage trying to profile it too (unless you've perhaps used profile prism to generate your profiles, which afaik is not your situation). It seems you are applying the profile twice - once within Qimage, and again in the printer driver setup. Turn off the qimage one, and try using the icc profile set in the printer driver. If all else fails, then try and generate a printing filter, and apply it by checking the P.Filter box.

I've not got the canon printer, but I know how easy it is to get lost in the differences between photoshop and qimage. I am not certain that not entering values would be the same as turning off the icc profiling in the driver.

icc/icm should not make any difference. icc was originated by apple, windows uses icm - everybody has a standard to uphold.

Best wishes,

Ray  

Hi Fred,

Thanks for a definitive answer. I'm glad to see the time zone has kicked in  . I'd written my previous response before you had replied, got distracted, so ended up posting after yours. It's really stupid that a  manufacturer of printer with the word 'pro' in its name can obfuscate the colour profiling settings.

Best wishes,

Ray

Hi Fred,

Thank you very kindly for your response, without your help I would have never been able to find it in my driver. It has never crossed my mind to click on the "Matching" tab. I have not tried it yet but I am almost certain that this will solve my problem.
I will try it a bit later and let you know.

Thanks again,
Julius

Glad to help!
I peeked at some of your photos shown on your page: sweet shots! (Yosemite)

As for Photo Shop, I don't have the answer for you as I am no expert on PS, but it is possible that PS didn't pick up the profile and therefore didn't require the setting to be "none".
I base this guess on the fact that all settings alike in the driver when using PS or Qimage, the prints will be alike too including problems.
Only the quality is vastly improved when using Qimage.
Enjoy!
Fred

Robert,
We will try to help, but need more information.
What size print. What brand of paper and what type (glossy, matte?)
Are you using any printer profile?
If so, the name of the profile and where it came from, and the settings you used in Qimage and the driver to work with the profile.
Are you using Canon ink?
Have you done a nozzle check?
Are the heads aligned?

Let's start here and see what we get.

Fred

Sorry, all prints are printed glossy type paper