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Author Topic: The ICC prfile is not supported  (Read 7938 times)
Meko
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« on: April 30, 2011, 10:04:12 PM »

Hi there,

I am running an HP Z6100. I have some default HP ICC profiles for HP medias and I have also created some new ICC profiles for new print photo papers.

I have bought Qimage recently and started setting it up. In the Printer ICC I have selected the customized ICC profile and finally started to print the image. But whenever I try to print with the new ICC profile, it gives me following error message:

The ICC profile(s) listed below are not supported
C:/WINXP/system32/spool/drivers/color/HP_Z6100_HP_Universal_matte.icc
Qimage only supports RGB and grayscale profiles.

I have also used the standard ICC profiles provided by HP but they are also not working and I always receive the same error message. Did I miss some steps during the ICC profile creation? Please help since I can not find any hint and info in the Internet.

Thanks in advance.

Best Regards
Meko
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ssprengel
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« Reply #1 on: April 30, 2011, 11:37:37 PM »

Qimage does not support CMYK profiles, if that's the issue.
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admin
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« Reply #2 on: May 03, 2011, 02:21:28 PM »

Qimage does not support CMYK profiles, if that's the issue.

Right: if the profiles you have are CMYK profiles, they were not meant for Windows printing.  All Windows drivers are RGB which is why Qimage supports RGB profiles only: because it uses the Windows printer drivers.

Mike
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