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1  Technical Discussions / Printers / Re: HP Z3200ps Printer Driver Issues on: September 15, 2020, 11:01:26 AM
Ernst,

Thank you very much for taking the time to respond to my questions, I appreciate it!!

Based on you input, I’ve made changes in the following areas…

1.   Changed the HPGL2 Driver to the HP Designjet Z3200ps 44in Photo V4 driver in Windows.

2.   Based on the diagnostic print, I replaced the E-G print head and Gloss Enhancer ink cartridge.  Colors on the test print look correct, however, that is only if I selected the “printer manage color” option in the driver.  The colors look awful when I selected “Application select color”.  Is there something else that I need to do in Photoshop or Capture One to make it work with the “Application select color” option?

3.   In HP Utility, the “Synchronize Paper Presets” option is grayed out.  I noticed there’s a note about my custom papers profile being obsolete, so I recalibrated all of my custom papers and then restarted my computer.  Unfortunately, the “Synchronize Paper Presets” option is still grayed out, and there is no option for me to select my customer papers in the driver on the computer.  What other options do I have to syn the paper profiles in the printer to the computer?

4.   When I used the letter size paper (8.5 by 11 inches or 215.9 by 279.4 mm) for test prints, and loaded the paper in the portrait orientation; the printer always printed the image (and cutting out part of it in the process) in the landscape orientation no matter if I rotated the image to match the paper in Qimage.  Problem is the Z3200ps printer doesn’t let me load the letter size paper in the landscape orientation, any suggestions?

5.   The last question is a really dumb one… I tried to reset only the HP driver to its default while keeping the QU settings for the rest by pressing down shift + click on the driver icon in Qimage… I tried that on the QU icon before opening up the application, and the QU icon on the upper left hand corner after I opened the application, none of that seemed to work.  What did I do wrong?

Best Regards,
Kelly


Kelly,

2. We are writing about printing to the Z3200 from Qimage Ultimate, consider the last as your application and have color management settings correct there. Let us limit the topic to HP media present in the HP driver choices and still available on the market. For example the HP ID Premium Satin Paper 260 gr/m˛. Shift+click on the driver icon (not the top one in QU but the one in my reply at 5.). Select that paper in the driver, have the driver default setting already on Application Color Management (but check here) + Roll or Sheet (manual) + image quality setting (requesting 300 or 600PPI) + the printing page say A3 + landscape or portrait. O.K. there. Then go to QU's color management, select Application Color Management there + the HP ID Premium Satin Paper printer profile + Relative Color rendering + BPC. O.K. there. Do not alter settings like print page size, media choice or landscape/portrait after that in Qimage Ultimate's menu!!

Images you print should have a color space assigned, that is done in Capture One when you process from RAW to Tiff or JPG to the Output map. Use AdobeRGB as the color space for example. Take your Tiffs or Jpegs from that C1 Output map with the QU menu thumbs page of that map. Check Display Image Info of one of the thumbs (right click) and look for the AdobeRGB presence in that file. If not there, no AdobeRGB was assigned/saved for that file in C1. The default color space replacement for non-assigned images is sRGB by Qimage if it can not find other clues in the file's EXIF. There can be a color shift if you edited a file with AdobeRGB set as the color space in the image editing application and it gets sRGB attached somewhere on its route to the print. It could be that printer color management (as you describe giving better color) just guessed better what color space you used in C1 or another image editing application. Or you knew what you used in C1 and selected that for the printer driver CM, two choices for RGB files processing there (PCL3 raster photo driver): AdobeRGB or sRGB. Printer profile is in the black box there so no access to it.

3.  You absolutely have to get the default HP paper profiles installed in the Windows system for QU's color management to function. Normally a Synchronise Paper Presets does that. Media Presets and the linked Printer Profiles are taken from the printer harddisk and so distributed to one or more systems that have access to the printer. Try to get the Printer Utility working for that task. Calibration is not needed at that point and will not help in distributing the profiles. Calibration is meant to keep the color fundament to a certain standard, over time for the printer hardware (heads mainly) and small changes between paper production batches can alter the color fundament. With calibration keeping that standard you do not need to make new profiles, the fundament remains the same for the profiles made in the past. Your color issues right now are not related to that, normally these shifts are hardly noticeable.

4. Check minimum sheet sizes you can load on a HP Z3200/3100. Roll width minimum is 30cm, length of a sheet (paper transport direction) should be similar, width of a sheet at least 21cm.
Set print page preview in the HP driver to check whether the image is turned before the printing start. You can cancel it then. Do not alter the landscape/portrait mode from the QU menu, do it in the printer driver as already written in 2. There are issues with HP drivers integration with QU. A letter size paper sheet will have a printable area of roughly 205x262mm. Do not lock the rotation of a landscape image when printed on a portrait printpage. Make sure the image is not printed over several sheets, there will be a QU warning anyway. Find your way in the QU settings is best I can write.

5. I come back to that, Lunch is served.
Edit: Shift/Click on the Properties text as shown in this screengrab.


Met vriendelijke groet, Ernst Dinkla

https://www.pigment-print.com/spectralplots/spectrumviz_1.htm

"For every complex problem there is an answer that is clear, simple, and wrong." H. L. Mencken


2  Technical Discussions / Printers / Re: HP Z3200ps Printer Driver Issues on: September 14, 2020, 10:12:10 AM
Kelly,  real color issues I have not experienced with different drivers, where they occured it was either hardware issues or when QU's interface to the driver was not correct on the HP media preset shown and actually used in the driver. I have asked Mike to add a short cut to reset only the HP driver to its default (that is now shift + click on the driver icon in QU) while keeping the QU settings for the rest. I often repeat jobs from the interactive log file so at least the QU settings stay as archived and the driver is reset to the default and I change the driver settings for a job only in the driver itself. If the QU windows show other driver settings than what I did in the driver I ignore that ( I rather see them greyed out for HP drivers but that is not in my hands ;-). Second thing is that I modify the default driver settings through Windows Configuration menu that the default becomes Application Color Management where it normally is Driver Color Management (one of the other things that can cause color shifts). Write this from memory so the exact terms are not used. I also set the print quality on high so 600PPI is asked by the printer and I set it to a glossy paper + the Gloss Enhancer used over the entire print area. That becomes the default while I usually take a matte paper and a lower resolution print quality. That is for me the most consistent workflow now.

I archived HP W10 driver + Printer Utility versions in 2016 and 2017 while I still used W7 then.  I have a simple complot theory:  HP marketing dictates HP driver upgrade policy ;-), so a device no longer sold gets another treatment. W7 system + HP drivers are still better so there is a W7 comp. kept in reserve. On my W10 system I installed the 2017 driver + PU at the end of 2019. Then synchronised the media presets stored on the printer with PU which brings back all the custom media presets + custom profiles stored on the printer. I think some features of Color Center are lost in that upgrade, smaller target sizes for profile making etc. I can still access the W7 system for the larger ones I think. Old profiles are excellent though and calibrating the media presets I do from the printer panel. Not much new media used here.

Latest issues were very slow transfer of the printer data to the printer. I do not know precisely what causes that. Emptied the printer harddisk of old jobs. Could be W10 security issues, I have to dig further.

I can send you the drivers etc that I use if you like that. PM me.


Met vriendelijke groet, Ernst Dinkla

https://www.pigment-print.com/spectralplots/spectrumviz_1.htm

"For every complex problem there is an answer that is clear, simple, and wrong." H. L. Mencken
3  Mike's Software / Qimage Ultimate / Re: v2020.121 issues/comments on: July 04, 2020, 09:34:58 AM
http://www.ddisoftware.com/qimage-u

v2020.121      Jul 3, 2020

Priority: Low

2020.121 includes:

  • Color Management: Color management engine updated to LCMS 2.11.
  • New sizing option: Full page print w/specified border (ex: full page minus 0.5 inch border on all sides).  See "Custom" size, "Specify ONE dimension".
  • UI: Greater accuracy when showing embedded print size in thumbnails when the specified image PPI is not a round number.

Mike

Hello Mike, thank you for *3.  I have to study *2 for its potentials.

Met vriendelijke groet, Ernst Dinkla

        T
SOLI  AIR
        D
4  Mike's Software / Qimage Ultimate / Re: v2020.120 issues/comments on: June 19, 2020, 02:30:54 PM
Hi Ernst,

Are you sizing them in PS and using Original Size in QU?  Can you put one of those 3 images in Google Drive so I can see how the info is stored in the image?

Regards,
Mike

Yes, that is the way I work. My customers send me Tiffs made in PS and set the (virtual) size (without resampling) in PS so it is easier for me to know what the print size of every image should be.

I will do that.


Met vriendelijke groet, Ernst Dinkla

"For every complex problem there is an answer that is clear, simple, and wrong." H. L. Mencken
5  Mike's Software / Qimage Ultimate / Re: v2020.120 issues/comments on: June 19, 2020, 07:51:56 AM
Hello Mike,

There is something in the file info that worries me for some months. When I have Tiffs saved from Photoshop with the virtual image sizes QU seems to round off the image size info data to the nearest whole PPI number.  By that shifting the sizes when represented in mm. That is a bit confusing when you know there can be as little a 1 to 2 mm to cut off an image the size of 70x100cm. I know that the final prints will have the correct size but the info sizes etc are now not really telling me enough.

Some images that have close enough sizes in Photoshop and printing but show different sizes in the info's of QU.

PS 1004   x 703,96mm 172,64 PPI
QU 1001.8 x 702.4 mm 173    PPI

PS 1004,0 x 703,93mm 171,096PPI
QU 1004.6 x 704.4 mm 171    PPI

PS 1004   x 704,06mm 171,652PPI
QU 1002   x 702.6 mm 172    PPI


Met vriendelijke groet, Ernst Dinkla

"For every complex problem there is an answer that is clear, simple, and wrong." H. L. Mencken
6  Technical Discussions / Printers / Re: restore qimage settings to earlier time on: June 13, 2020, 01:15:35 PM
thanks for your help Fred, its frustrating as it worked fine for months, i changed no settings then boom!, would process prints but would not send them to the printer, i love the software as i can send quite a few prints to the printer  at once rather that hp webaccess sending one at a time, i have even tried uninstalling/reinstalling but even when i delete the qimage folder before reinstalling all the settings are saved print driver settings stored job ect, maybe i am doing something wrong when uninstalling.
Regards.

Fred wrote me a PM for help. My knowledge of HP  printer drivers is not as wide as Fred suggested, HP Z3200-PS and Z3100 only. Right now I have QU .119 installed and the oldest HP Z3200 PCL3 driver that was made for Windows 10, could even be a W8 driver. I archived several versions of HP drivers when they became available as I know newer usually does not mean better with HP drivers. Printer is now 12 years old.

The 5500 is a workhorse and there will still be several in use. Their users will probably be a better source of information on its drivers on different Windows versions than I am. I might suggest the obvious answers or be totally wrong, so do not blame me for that.

Is there a PCL3 or a PS3 driver for the 5500?  I wonder whether that HPGL2 driver is compatible with Qimage Ultimate, Mike will know. Ethernet connection to the printer and set the IP correctly? It is not always going correct in auto mode, manual is better.  Pinged the connection?  Tried other software with that driver and does it print then and the system not going belly up?

The shift key pushed and Properties clicked brings the printer driver settings to default. I have asked for a feature like that as the QU integrated driver menu creates internal havoc when HP drivers are used with QU. Be aware that you better create a good printer driver default setting with the printer driver preferences in Windows. For example I have an extra large custom print page size there so any job images/nesting fits. I use Application Color Management and have that also set in the default mode. More of that so what I need to change in Properties is a little as possible and I can trust the rest being default. When all set and okay in Properties = real printer driver I ignore anything of the real printer settings as shown in QU's menu, for my taste they may become greyed out  In QU. When recalling a job, I check the job text, I accept the QU specific menu settings but still do the shift/properties route and okay there as remains of the job before can make havoc again in the printer settings.

What changed for me with W10 is that I no longer can have both the PCL3 and PS3 driver installed for the same printer.

I doubt this will solve your problem.


Met vriendelijke groet, Ernst Dinkla

"For every complex problem there is an answer that is clear, simple, and wrong." H. L. Mencken

7  Mike's Software / Qimage Ultimate / Re: v2020.119 issues/comments on: May 23, 2020, 09:54:53 AM
The perceptual/RC selection is not picked until the printer profile is applied so to see what the auto setting picked, click the soft proof button under the live view and then hold your mouse over print(s).  The intent that the auto setting picked is displayed in the popup information when you hover over prints during soft proof.  Auto only affect rendering intent so set BPC to your preference.  I've found that BPC varies a lot between profiles (and profile-making tools) so it's not a good pick for an automatic setting.  With some profiles, you find yourself turning BPC off a lot because BPC causes a loss of contrast particularly on matte papers.  With other profiles, BPC seems to help every time.  So simply put, if you find that you have to turn BPC off for a fair number of images with the profile you are using, leave it off when using auto intent.  If BPC seems to do no damage and sometimes helps with your profile, leave it on.  And if you don't know: run some tests or just leave it on until you have a problem like your prints looking washed out at which point, you can turn BPC off to see if it improves contrast.

Regards,
Mike

Thank you Mike,

I share your comment on BPC + matte papers and that is why I asked about the BPC. The images nested on one print page get individual rendering choices with Auto so that is good and expected, makes things faster and there is still the choice to interfere on Auto with Custom.
No BPC shown in the info per image but at the bottom of the softproof window for the general setting. When settings are changed, like BPC on/off, the changes are not instantly shown.

I wonder whether a single menu page including the active CM settings (Paper Profile/Rendering/BPC) + Softproof (Gamut/Paper + Custom CM setting added)  would not be preferable now and changes instantly shown in the Softproof mode. Including an enlarged view of a selected print page image with all the CM info (incl BPC) and Gamut + Paper shown when set.   Throw out the Printer Profile CM setting menu in Printers and Settings.   The Softproof feature starting from the folder icons using the same features + info. Right now all this is split over 4 routes more or less.

Met vriendelijke groet, Ernst Dinkla

"For every complex problem there is an answer that is clear, simple, and wrong." H. L. Mencken

8  Mike's Software / Qimage Ultimate / Re: v2020.119 issues/comments on: May 22, 2020, 01:53:21 PM
The decision is made per the description in the video I posted.  The algorithm looks at how much of the image is out of gamut and if enough of the image is out of gamut, it switches to perceptual intent.  The algorithm considers the colors that are out of gamut, where they occur in the image, and other factors and was tweaked using hundreds of images from various users/photographers.  It's an "automatic" feature so the actual metrics need not be known as I know other (companies) like to copy my work.  There is a possibility to add an RC/perceptual threshold slider in the future if needed.  For now, I think it best to allow people to use it and see how it is working for them before adding more complexity (and potential confusion).

As to the gamut check, Qimage uses the standard form of gamut check.  The standard color management tools (the tools I use and likely the ones other tools use) don't provide a way to see how far out of gamut an out of gamut color is: it's either in or out.  I agree that would be interesting to see but ultimately it wouldn't matter because out of gamut essentially means "clipped" so no matter how far out it is, you will lose detail there unless you use something like perceptual to scale it.

Regards,
Mike


Hello Mike, A nice auto feature.  Was there feedback on what the choice was in the .118 version?  I seem to recall that it showed perceptual somewhere when I tried the Auto rendering but can not find that in .119. Could be fine to see what was done right or wrong of my rendering decisions in the past. The BPC part of a Relative Colormetric choice by Auto, is that still relying on what is manually set or does it ignore that with Auto rendering?

Met vriendelijke groet, Ernst Dinkla

"For every complex problem there is an answer that is clear, simple, and wrong." H. L. Mencken
9  Mike's Software / Qimage Ultimate Wish List / Re: Other nesting option, or did I overlook something? on: May 15, 2020, 07:03:19 AM
Optimal/Spaced kind of already does that with the exception that it also adds space at the sides so you get maximum spacing all around.  Also, have you tried using any of the Intelli methods and just setting the gap to what you prefer for spacing?

Regards,
Mike

Yes, I have used them and it is more a trial and error route. In the existing nesting choices you start from the printer driver created print page with the print margins deducted. The same nesting choices starting from the entire print page would give me what I wanted. Adding a limitation of a minimum border of 5mm would avoid images cropped at the edges. Just a thought.

Met vriendelijke groet, Ernst Dinkla


"For every complex problem there is an answer that is clear, simple, and wrong." H. L. Mencken
10  Mike's Software / Qimage Ultimate Wish List / Re: Other nesting option, or did I overlook something? on: May 14, 2020, 02:53:55 PM
Ernst,

Can you give a little more info as to how/why this would be used?  It sounds like it would maximize paper usage.  Are you looking to just spread out the prints as far as possible on the page?

Mike

Mike,

In a sense it is to maximize paper usage. Sometimes I do not add cutting or corner marks and in Edit Page shift some images to the sides to add extra print margin's white to the borders and create a bit more than twice the (then created) border width between them. It may add an extra print on the width of the 36"or 44" roll or give just that slightly more separation to make a nicer paper cut between the prints. Mainly for print runs with the same size prints so I can repeat cut the prints with an optical alignment to an image edge.

Met vriendelijke groet, Ernst Dinkla


"For every complex problem there is an answer that is clear, simple, and wrong." H. L. Mencken



11  Mike's Software / Qimage Ultimate Wish List / Other nesting option, or did I overlook something? on: May 12, 2020, 07:21:47 AM
Mike,

Other nesting method. With multiple images on a print page, would it be possible to shift the outer images to the edges of the print page and the inner ones at equal distances from one another? Call it Economode spacing?

Met vriendelijke groeten, Ernst

Solitair Solidair
12  Mike's Software / Qimage Ultimate / Re: How to "use" crop marks? on: April 15, 2020, 05:36:51 PM
Use corner marks + 0.5 mm borders and cut just within the marks.

Met vriendelijke groet, Ernst Dinkla
SOLITAIR SOLIDAIR

13  Mike's Software / Qimage Ultimate / Re: v2020.115 issues/comments on: March 19, 2020, 08:18:41 AM
Thanks - I wonder if installing utilities like Epson's LFP Remote Panel when I installed the E4880 might have affected the installed driver for the E4800.

A very wild guess: Could it be in the Job File Naming choices in Preferences?  A previous job has a similar name but other settings and shows in the list where you would expect the new one. I had an issue with the interactive log file that probably always had the Auto (Name using date and time) setting but after an upgrade 20020.114? used another setting so my last jobs were not shown at the top of the log list. Took me some time to figure it out. Now some recent jobs are way down the list.

Met vriendelijke groet, Ernst Dinkla

        T
SOLI  AIR
        D
14  Mike's Software / Qimage Ultimate / Re: v2020.114 issues/comments on: February 28, 2020, 04:07:07 PM
http://www.ddisoftware.com/qimage-u

v2020.114      Feb 23, 2020

Priority: Low

2020.114 allows a user-specified gap between prints when using any of the "Intelli" placement modes (option is on the main Printers and Settings tab).

Mike

Mike, thank you.

Makes sense using Intellicut, cutting off at least a 2mm strip on the edge gives the better cut.  Normally I would use one of the Space settings to create some distance.

Met vriendelijke groet, Ernst

www.pigment-print.com/spectralplots/spectrumviz_1.htm
March 2017 update, 750+ inkjet media white spectral plots

"For every complex problem there is an answer that is clear, simple, and wrong." H. L. Mencken
15  Mike's Software / Qimage Ultimate / Re: Colors print issue with Qimage on HpZ9 on: February 04, 2020, 02:06:42 PM
One thing you could do is grey out QU's media preset window when QU finds an HP Designjet printer driver, it is really the main risk for CM issues.

I did look into that about a year ago as I thought that might be a better option too.  I decided not to remove that feature for DJ drivers because I found that at least the media type settings worked OK when the driver is first installed.  The custom media size problem is an issue from the start but the problems with media type collisions in the driver don't seem to surface until some number of user media presets are created (and saved) in the driver.  So I didn't want to disable the feature for all and at least at the time, I thought I had a reliable way to determine if the media type bug existed at any given time.  I do detect collisions or missing indices in the media type table, so I thought that should eliminate any CM issues where the wrong paper type is chosen; with your latest report, however, I may have to take another look.  The steps that I took to "work around" the driver bugs may not be as complete as I thought.  When I find a duplicate media type index, QU should report "Select in driver" for example.  And when there is NO index found in the table for the paper you chose in the driver, it should list "UNDEFINED" along with the index number.  That seemed to prevent any problems where QU could indicate one media type but the driver have selected a different one.  Worst case, QU should show "UNDEFINED" or "Select in Driver" and you'd know you would have to open the driver.  But I'll try to take another look: it wouldn't surprise me if there are other bugs that I wasn't aware of (and don't detect yet).

Mike

Mark, I will manage as it is.  Though I am still curious whether the Z9+ driver might cope better in practice. It is the machine to upgrade to one day. Hardware wise I do not know a better one for me than the Z3200. Software wise HP can improve a lot, not just drivers, its websites as well.

Met vriendelijke groet, Ernst

http://www.pigment-print.com/SpectralPlots/SpectrumViz_1.htm
March 2017 update, 750+ inkjet media white spectral plots
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