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1  Mike's Software / Qimage Ultimate / Re: QU won't let me print desired size/resolution... on: December 06, 2019, 04:25:58 PM
I appreciate the reply, Mike.

I apologize for the trouble - I discovered the "problem" was me. I did not consider that the 8.5 x 5.5 worked and the 8.5 x 11 did not because the 8.5 x 11 (two-up) was such that the leading edge of the image was the top of the image. With the 8.5 x 5.5 (one-up), the leading edge of the image was the right side. I was not comparing apples to apples. See screenshots.

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You said "I have in Photoshop two-up on a canvas size of 8.153 x 10.253".  What are you accomplishing there, and why such an oddball canvas size?  You can't fit two 8.5 x 5.5 prints on an 8.153 x 10.253 canvas.  So I'm not sure what you are doing in Photoshop (and why).

My desired result is a folded notecard 4.25 x 5.5, which requires paper size of 8.5 x 5.5. My "image" (the photo on the front of the card and the text on the back) has a minimum 0.25" border on all sides, hence my thinking that what I wanted to do should work.

Once I cropped the canvas size to 8.0 x 10.6, it worked. I have learned (for the nth time) that the printer/software doesn't know the difference between canvas size and image size.
2  Mike's Software / Qimage Ultimate / Re: QU won't let me print desired size/resolution... on: December 05, 2019, 07:15:25 PM
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Just tell Qimage in Custom SPecific Size that you want 4.25 x 5.25

Thank you for your reply, Fred A.

I don't understand how it works if I tell Qimage that I want 4.25 x 5.25. I need to use one sheet of 8.5 x 11 paper to make two 4.25 x 5.5 note cards - one card folded requires paper 8.5 x 5.5.

And why did the 8.5 x 5.5 test work fine (for one card) but when I expanded the canvas to fit two-up, it did not work?
3  Mike's Software / Qimage Ultimate / QU won't let me print desired size/resolution... on: December 05, 2019, 05:43:13 PM
I'm using QU to try to print 4.25 x 5.5 note cards. I have in Photoshop two-up on a canvas size of 8.153 x 10.253.

QU won't let me print that on one page unless it reduces the image to fit on one page.

In QU I have chosen Media size as 8.5 x 11 and I have in Prints > Custom (Special Sizes) Use ORIGINAL/embedded size. Original size is set to 300 PPI, same as the document in Photoshop.

In an attempt to remedy the issue, I reduced the canvas size slightly. While that got me closer (judging by a reduction from 306 to 305 PPI as reported when hovering over the preview image), I would have had to reduce the canvas size more than would seem practical to satisfy the Confirm dialog.

I am not trying to print full bleed. I successfully printed exactly one-half this size (one-up on a 5.5 x 8.5 sheet) as a test so I don't understand why twice the size did not work.

Would it work to set Sizing Method to BORDERLESS even though I'm not actually wanting a borderless print?
4  Mike's Software / Qimage Ultimate / Re: RawCache folder: safe to not backup? on: August 22, 2019, 02:39:38 AM
I appreciate the reply.

The Plugins\Export folder is even larger. If I should lose that folder does it mean I would no longer be able to use the Job Log to reprint past jobs? If yes, is there any practical way or workaround to minimize the size of the Export folder? It's already at 12 GB and I'm a relatively new user.

Thank you!
5  Mike's Software / Qimage Ultimate / RawCache folder: safe to not backup? on: August 22, 2019, 12:57:26 AM
In order to save space on my backup drive and cloud storage, is it safe to not back up the RawCache folder?

I don't understand the folder's function but I don't think I'm using whatever QU feature is associated with it. It contains images from only four dates and those dates are almost a year old.
6  Forum Rules, Status, and Info / Forum Feedback, Status, Issues, etc. / Re: Cannot reply to thread: Internal Server Error... on: July 31, 2019, 08:09:13 PM
Anyone? Now I'm unable to reply in another forum. This happens in Firefox  and Chrome.
7  Mike's Software / Qimage Ultimate / Re: Print at a given resolution? on: July 21, 2019, 06:47:58 PM
Thank you for the video, Fred. That helps for when I want to put multiple images on one sheet.

How do I make a single-image test print without using the test strip feature? For instance, I want to print a 6x6 image on a 5x7 sheet of paper and I don't want the image sized to fit the paper - I know that it will be cropped.

What I've tried: I go to the Prints tab and choose Custom, then enter a value into "Size of the side you know" and choose LONG or SHORT. I then get the following Confirm dialog:

Quote
Selected print size is larger than one page.
Do you want prints to span multiple pages?

Answering "Yes" will cause images to be printed across
multiple pages. Answering "No" will reduce
print size to fit on a single page.

Which doesn't give me the choice to do what I want: crop the image. I do tick the radio button for "On - crop image to obtain print size" but it doesn't seem to make any difference.
8  Mike's Software / Qimage Ultimate / Print at a given resolution? on: July 16, 2019, 08:05:25 PM
I have an image that will be printed at 258 ppi when I print it from Qimage. It's a 10 x 12.66 image, so it requires an 11 x 17 sheet of paper. Under the Prints tab, I'm using Custom and specifying one dimension.

I want to use the Test Strip tool to print (perhaps four 4 x 5) sections on an 8.5 x 11 sheet.

I can't figure out how to do that because it appears I must declare the paper size first and if I set paper size to 8.5 x 11, QU wants to fit the image to that paper, which changes the resolution.

Is there a way to print test strips on an 8.5 x 11 sheet and retain the desired resolution?
9  Forum Rules, Status, and Info / Forum Feedback, Status, Issues, etc. / Cannot reply to thread: Internal Server Error... on: July 15, 2019, 01:54:53 PM
I've been trying since 07-11-19 to reply to the thread at http://ddisoftware.com/tech/printers/test-image-prints-poorly-(color-matching)/

... and I get the following:

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Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.

I have been able to reply to another thread in that time. Is there an issue with the forum?
10  Mike's Software / Qimage Ultimate / Re: Sharpening in Photoshop AND Qimage? on: July 12, 2019, 04:49:00 PM
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...sharpen in Photoshop if you are doing creative sharpening like sharpening only some layers or subjects...

If I sharpen some part of the image in Photoshop, is it best to do ALL sharpening in Photoshop or is it okay to apply final overall sharpening in QU (as long as it's not over-sharpened)?
11  Technical Discussions / Printers / Re: Test image prints poorly (Color Matching)... on: July 11, 2019, 06:39:01 PM
I appreciate the reply, Fred. My question may not have been clear. Before I address that, a note about the images:

In absolute terms, you are correct that neither image is good. That's because they're snapshots made from the printed output, unadjusted, and uploaded to this forum as an attachment. Given those iterations, they are not going to look "good."

My intention for the two images was to show a comparison where the top was representing correct printer output and the bottom showing the issue at hand. I have cropped and re-uploaded to clarify the differences. Compare the circled areas with their respective areas in the top image.

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When you set the driver to color matching NONE, you are saying to the driver, "Don't meddle with my image. Just print what you get> I will handle the color."

That is my understanding and it makes sense since the purpose of the test image in my case is to print straight from a known file and eliminate any potential software interference to determine if the printer hardware is working properly.

My question: Why - when in Qimage or Ps the image looks correct and color matching is set to NONE - does the image print poorly? If NONE means don't meddle with my image, shouldn't the printer output be reasonably close to what I see in Qimage or Ps?

Thank you
12  Technical Discussions / Printers / Test image prints poorly (Color Matching)... on: July 10, 2019, 09:28:19 PM
This question is regarding printing a test image (PrinterEvaluationImage_V002_ProPhoto.tif) to verify the printer hardware is operating correctly. No profile, just the printer's driver.

When I print that test image from Photoshop or Qimage Ultimate, it prints poorly when Color Matching in the printer's settings (Canon PRO-1000) is set to "None."

(Properties > Main > Color/Intensity > Manual > Set... > Matching > Color Correction: "None")

When I print the image from Ps or Q.U. and choose "Driver matching" instead of "None," the image prints as it should. Image of print outputs attached.

I was told (for the purpose of testing the printer) the correct setting was "None" and I am reasonably sure that's what I did when I first set up the printer a year ago (the image printed correctly at that time).

The reason I'm asking about this is I'm having an issue with a paper profile not rendering correctly and wondering if there's any relation.

Is there possibly something amiss, or is the color-matching-"None" issue normal and nothing to be concerned about?

Thank you!

Attached image shows the OK print at top and the not-OK print at bottom.
13  Mike's Software / Qimage Ultimate / Media Type: Does it override the printer? on: February 04, 2019, 09:01:25 PM
Does Media type in QU override the paper type selected on the printer's display?

For example, if I choose "Photo Paper Plus Semi-gloss" in QU under the Printers and Settings tab > Media type does it matter what paper type is displayed on my PRO-1000?
14  Mike's Software / Qimage Ultimate / Re: Spacing of multiple images on one sheet... on: January 10, 2019, 07:48:40 PM
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There is no way to move the image as the printable area is 8.0 and 4x6 against a 4 x 6 = 8.0 inches.
BUT the easiest way to do it, would be to apply a small border, either in color for design, or in white to be invisible.

OK on the border idea, thanks. Why is the printable area 8.0 on an 8.5 paper? Isn't there a way to configure QU to have less than a 1/4" border?
15  Mike's Software / Qimage Ultimate / Re: Spacing of multiple images on one sheet... on: December 24, 2018, 04:49:45 PM
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There is no way to move the image as the printable area is 8.0 and 4x6 against a 4 x 6 = 8.0 inches.

I didn't realize the printable area was limited to 8.0. If that's true, how are borderless prints made? (I have no intention of printing borderless - I'm just wondering)

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BUT the easiest way to do it, would be to apply a small border, either in color for design, or in white to be invisible. Either way, you get your spacing to cut.
See Screen snaps.

Thank you, Fred - I'll note that.

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in QU it looks like if I turn on Borderless printing in the driver, I get a small white space around all of the prints

Thank you, George
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