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Author Topic: Situation has worsened  (Read 12528 times)
MelW
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« on: April 25, 2010, 12:44:12 AM »

Well, I know it must be just me or else this column would be full of others with the same problem, but I can't keep Qimage going for very long, and I have not changed my workflow. The problems mentioned in my previous post continue but have spread.  If I go in to full edit of a picture from the page editor, when I am done modifying the filter and click ok, Qimage hangs (hourglass) and I wait and wait and finally have to abort it.  Then, when I restart Qimage, it will not display the thumb of that picture. If I rebuild the thumbs, then all of the thumbs in that folder wont show. Then if I try to do anything else, Qimage crashes.  Then when I restart Qimage, and go back to the "bad" folder, the thumbs come up, and I 'm back in business, unless I open a photo from the page editor.  I am a 7 year very heavy user, and have never had anything like this before.
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Fred A
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« Reply #1 on: April 25, 2010, 09:25:15 AM »

Have you tried a totally different folder with totally different images? Do you get the same reaction?
Have you tried making a new folder, but adding only two images to that new folder at a time, and testing the images after each two?
Have you recently downloaded and installed a new version of Qimage? If so, try turning off the Anti Virus, and download a fresh copy and install.
Fred
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rayw
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« Reply #2 on: April 25, 2010, 11:02:58 AM »

Does the number of characters in the full path name for your files approach the maximum allowed by XP? Increase your swap file size (or whatever xp calls it).

Best wishes,

Ray
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MelW
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« Reply #3 on: April 25, 2010, 01:27:56 PM »

Had already done the things that Fred suggests.  This appears now to happen anytime I make a change to an already existing filter. Then the thumb wont show up, rebuilding thumbs causes all the thumbs not to show (in that folder) and then as long as I wait until Qimage crashes, I am ok until I change another filter.  I have re-installed Qimage but that didn't help.  Clearly, some component of my Qimage installation has become corrupted, but where?.  I looked at the ini file and it looks OK, but I am not an expert there. I might add that I printed a bunch of photos last night with no problem.  Funny thing though, about ten minutes after the last print finished, - and the computer was sitting idle (I was across the room sorting though the prints), Qimage crashed. Wierd stuff. I'll figure it out eventually - but appreciate all of your suggestions.
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Fred A
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« Reply #4 on: April 25, 2010, 01:37:17 PM »

Ok, just a thought !!!
You say when you make a change to an existing filter, then the thumbs wont show, you do realize that making a change to a filter automatically will tell Qimage to rebuild *that* thumb.
In the past, we have experienced a situation where *one* corruption will create multiple errors after the first corruption was detected.
Did you use 'apply to all images in the queue' at any time recently when saving a filter?

Are these JPGs from a camera, or created JPGs from another app?
Are these in some other format?

Fred
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admin
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« Reply #5 on: April 25, 2010, 02:31:54 PM »

This sounds an awful lot like the symptoms caused by an antivirus/antimalware program.  These programs love to open files at inappropriate times and/or lock them so that other software can't get to them.  I would suggest making sure you have a copy of your antivirus and/or anti-malware programs ready to install and then uninstall them temporarily to see if it fixes the problem.  Entering exclusions, exceptions, or even disabling them often doesn't really disable or correct the problem unless they are uninstalled.  So if you can uninstall/reinstall without too much trouble just to test it, I'd do that.

The second thing is that Windows 7 media center and Windows Media Player now have no clue how to properly handle file I/O.  If you've set up your Windows Media Player library to monitor the drive/folder that contains your images, this can cause problems with just about any app.  Basically, as soon as any file is changed or added in a folder that WMP is monitoring, WMP starts opening those files in exclusive (read-only) mode, screwing up other operations that the program which created that file may need to perform.  Of course, like most programmers supporting Windows 7, I've modified Qimage to know about and handle those situations but Qimage is only one of many programs (like the antivirus/antimalware programs mentioned above) that need access to those files.  So the final test if you still have trouble without antivirus/antimalware running is to try working with photos on a drive (and folder) that you have not added to your media library.

Those are about the only things I can think of that can cause the strange problems you mentioned.

Mike
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rayw
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« Reply #6 on: April 25, 2010, 03:13:35 PM »

Hi Mel,

I run XP too. I get conflicts between various programs, similar to as described by Mike, but not with my antivirus. If I have other software running of a certain type - tv card and other image related, it sometimes messes up. With large image files, Qimage will take time in rendering, etc., (and I bet your files are bigger now than 7 years ago  Wink - hence my statement re. swap file). I hope you've not got that on the same disk as os. Now, I expect you have a number of (possibly unnecessary programs) installed on startup, and consuming memory and cpu cycles. Check the task manager - some names you may not recognise, but search the web to see what they do, and how to remove them. For deleting files I use Revo uninstall, it reaches parts the usual uninstallers do not reach. Over the years, stuff gets added, often without your knowledge. I think if you clean up the system, your problems will reduce.

If you reboot the machine, can you do a bit more before it crashes? If you run a few programs in the background, can you do less?

fwiw, I find the Sigma photo editing software is flaky, in the same way you have found Qimage, but that is a different problem.

Another thing to try, make a folder on the desktop, say. Copy one or two images over - say some jpegs and a couple of large tifs. Does it crash when you play with them in Qimage? Does it work fine on the small jpegs, but hang on the larger tifs (make the tifs to be, say 100Mbyte each)? How good is your hard disk? Maybe run some diagnostics on that. If not done so, install latest version of Qimage.

Best wishes,

Ray



« Last Edit: April 25, 2010, 03:16:05 PM by rayw » Logged
MelW
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« Reply #7 on: April 25, 2010, 07:42:48 PM »

Thanks to all of you.  Each of you has said some things that are not exactly like my sitation, but close enough to give me some things to fiddle with. I will report back - and/or update information as I work through this.  Thanks again.
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MelW
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« Reply #8 on: April 29, 2010, 02:25:32 AM »

Well - I think I have this one settled and the culprit is - - me (surprise!).  Anyway, before I put it to bed for good, could one of you tell me this?  When I finish editing a filter, other than the .flt file, what are the other files that Qimage updates? And where are they? I think the definite answer to this question will confirm my suspicions.  Thanks again
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Terry-M
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« Reply #9 on: April 29, 2010, 06:36:28 AM »

Quote
When I finish editing a filter, other than the .flt file, what are the other files that Qimage updates? And where are they?
I'm pretty sure there are no other  files updated when you make or edit a filter.
When Qimage shuts down the qimage.ini file, which remembers your current settings, gets updated I believe.
For XP that is located in C:\Documents and Settings\All Users\ddisoftware\Qimage
You can browse to it from the Utilities menu (take care!) which OS is being used - browse to Application Data.
Terry.
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Terry-M
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« Reply #10 on: April 29, 2010, 09:31:28 AM »

One thing I forgot, the thumbnail is updated when a filter is added or edited.
Terry.
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MelW
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« Reply #11 on: April 30, 2010, 04:07:24 PM »

OK - thanks - so - are there any other files updated?  No logs or other tracking info?  What does Qimage do if the thumbs and the filter and or image file are out of sync?
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Terry-M
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« Reply #12 on: May 04, 2010, 09:27:48 AM »

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What does Qimage do if the thumbs and the filter and or image file are out of sync?
They would only get out of sync if you moved image files around in Windows Explorer but Qimage would rebuild thumbs on opening the new folder/location.
Filter (and RAW setting files) are located in the same folder as the image. To avoid problems, always move images from within Qimage, everything gets moved together and the path to the thumbs is automatically updated.
In the Utilities menu there is an option to delete orphaned thumbnails.
Terry.
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