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Author Topic: after update,getting only 1/2 of the image???  (Read 577 times)
mike397x
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« on: May 25, 2019, 03:02:16 PM »

I've checked all my settings,but only  1/2 of the image,is coming out?
I'm on a windows machine,and trying to print a 5 x 7 image
I'm using a pro-10 printer.
Any help will be appreciated,

Thanks,
Mike
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Fred A
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« Reply #1 on: May 25, 2019, 03:53:25 PM »

Quote
I've checked all my settings,but only  1/2 of the image,is coming out?
I'm on a windows machine,and trying to print a 5 x 7 image
I'm using a pro-10 printer.
Any help will be appreciated,

Thanks,
Mike

Mike we already fixed this over the phone about three weeks ago.
Call me if you forgot what we did. It had to do with telling the printer you have 5 x 7 paper and trying to print an 8 x 10
941 359 1933
Fred
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mike397x
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« Reply #2 on: May 25, 2019, 04:05:05 PM »

Yes,I remember.and before I hit the print button,it is giving ,the proper size
I call you now-OK?
Mike
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mike397x
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« Reply #3 on: May 25, 2019, 05:11:10 PM »

Thanks again Fred;
You deserve a sixth star-enjoy the rest of the weekend.;

MikeS
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