Mike Chaney's Tech Corner
April 18, 2024, 05:56:37 PM *
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
News: Qimage registration expired? New lifetime licenses are only $59.99!
 
   Home   Help Search Login Register  

Professional Photo Printing Software for Windows
Print with
Qimage and see what you've been missing!
Pages: [1]
  Print  
Author Topic: Changing Registered Email Address  (Read 3006 times)
rkelac
Newbie
*
Posts: 6


View Profile
« on: December 09, 2017, 03:48:07 PM »

Since Verizon decided to give their emails to their AOL subsidiary, I dropped my Verizon email address.  I've been trying to change my registered Qimage email address for the last six month using the Qimage website.  So far no luck.  Unfortunately, you cannot get updates without a correct email address.  Has anyone else had this problem?  Has anyone had success?
Logged
Fred A
Forum Superhero
*****
Posts: 5644



View Profile WWW Email
« Reply #1 on: December 09, 2017, 04:18:12 PM »

Quote
I've been trying to change my registered Qimage email address for the last six month using the Qimage website.  So far no luck.  Unfortunately, you cannot get updates without a correct email address.  Has anyone else had this problem?  Has anyone had success?

It is rare, but occasionally, an email might end up in your spam folder or something like that.
I will try to put your issue in front of him, but he certainly will need your registered name and both old and new email addresses.
To speed things up, if you wish you can send that to me, at wathree.ssz@verizon.net, or just apply again and I will put your post highlighted for him.

Fred
Logged
admin
Administrator
Forum Superhero
*****
Posts: 4120



View Profile Email
« Reply #2 on: December 09, 2017, 05:50:04 PM »

I found your email change request and it looks like it had already been done.  I forced a manual update on it and maybe that will clear up any problems: could you please check it again?

Also be aware that in QU itself, you need to go to "Help", "Registration Info" and enter your new email address in the box and click "Complete Registration" so that the software will have the updated address.

Regards,
Mike
Logged
rkelac
Newbie
*
Posts: 6


View Profile
« Reply #3 on: December 09, 2017, 06:24:19 PM »

Thank you!  Working now.
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.21 | SMF © 2015, Simple Machines Valid XHTML 1.0! Valid CSS!
Security updates 2022 by ddisoftware, Inc.