Mike Chaney's Tech Corner
April 18, 2024, 02:08:44 AM *
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
News: Qimage registration expired? New lifetime licenses are only $59.99!
 
   Home   Help Search Login Register  

Professional Photo Printing Software for Windows
Print with Qimage and see what you've been missing!
Mike Chaney's Tech Corner > Mike's Software > Qimage Ultimate > Monthly charges???
Pages: [1]
« previous next »
  Print  
Author Topic: Monthly charges???  (Read 4036 times)
bill hansen
Jr. Member
**
Posts: 54


View Profile
« on: February 13, 2021, 08:11:52 PM »
I'm being billed $24.60 each month, every month, for Qimage Ultimate. Is that correct? Has Q become a subscription service? If so, I'll need to find another printing application, or print directly from Photo Shop. If monthly billing is a mistake on Q's part, how to I get it to stop?
Logged
admin
Administrator
Forum Superhero
*****
Posts: 4120



View Profile Email
« Reply #1 on: February 14, 2021, 12:06:45 AM »
That is not a charge from us.  I would encourage you to look closely at your statement: is is likely you are seeing a charge from someone else.  There are no monthly fees with Qimage.  I also checked my account and I'm not seeing that amount anywhere, for anyone.  $24.60 is not an amount we charge.  You get one year of updates with your initial purchase and then after the year, you can renew your registration at any time for $19.99.  Those are the only charges associated with Qimage.

Regards,
Mike
Logged
bill hansen
Jr. Member
**
Posts: 54


View Profile
« Reply #2 on: February 17, 2021, 08:39:11 PM »
Thanks - That's reassuring. I'm in an awkward place. PayPal refuses to stop these charges, claiming they are initiated by me. I don't know what site would have initiated them. But that's my problem, not yours.
Logged
admin
Administrator
Forum Superhero
*****
Posts: 4120



View Profile Email
« Reply #3 on: February 17, 2021, 11:14:58 PM »
Have you tried going to the recurring charges (subscriptions) page on PayPal?  Sometimes you'll find the recurring charge there and you can cancel it.  If you have a PayPal credit card though, it could be something that is being processed through the card and wouldn't show up there.

Mike
Logged
Pages: [1]
  Print  
« previous next »
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.21 | SMF © 2015, Simple Machines Valid XHTML 1.0! Valid CSS!
Security updates 2022 by ddisoftware, Inc.