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Author Topic: Paper size: Qimage-U will not accept custom dimensions  (Read 13557 times)
lionel hardcastle
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« on: December 10, 2010, 10:32:35 PM »

I have entered 6.25 x 9.0in into my Canon i9900's Page Size window found in Page Setup tab.  The page dimension shown above Qimage's Preview Window is 5.931 x 8.731.  There are no special "modifiers" (e.g., borderless prints) checked on the Canon set-up page.  I have just downloaded the Qimage demo version for pre-purchase evaluation.  Assistance would be ever-so-much appreciated.
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Terry-M
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« Reply #1 on: December 10, 2010, 11:02:56 PM »

Hi Lionel,
Welcome to the forum, the world of Qimage and top class printing.  Cool
Quote
I have entered 6.25 x 9.0in into my Canon i9900's Page Size window found in Page Setup tab.  The page dimension shown above Qimage's Preview Window is 5.931 x 8.731
The size reported by Qimage, which is from the printer driver, is the printable area of the page. The difference is the page margins which are outside the area that the printer normally deposits ink. When borderless is set in the driver, then  you will see the full page size reported.
Hope that helps and please ask here again when you have more queries, there are other experienced users who can help, including the program's author.
Terry
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Wil
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« Reply #2 on: December 11, 2010, 04:50:58 PM »

There is absolutely no printer or printer driver reason why you can't print  6.25 x 9.0in images on 8.5 x 11 paper.  I had a Canon i9900 for several years and printed many different custom size prints in QI-S with no problems.  Great Printer!

I don't own QI-U.  The limitations on the trial were just too great for me to make a judgment.  The trial was limited to 14 days and only allowed four entries in the queue.  That  is more restrictive than any other software I have seen.  Since I have another life, 14 days expired before I could make a judgement, and since there are no refunds, I'll pass it by.

All of that was to say that I don't know how to help with QI-U, but I never had a problem in QI-S with custom sizes and the i9900.  Currently I have no problem with custom sizes in either QI-S or Lightroom 3.3.  If you can make custom sizes in other applications that work, the problem seems to be with QI-U.  It is possible that you set up an improper page size in the print driver while in QI-U.

I hope you are aware that 6.25 x 9 isn't a normal ratio.  You should crop it to that ratio before sending it ot QI if you want it work normally in QI.

Wil
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Terry-M
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« Reply #3 on: December 11, 2010, 05:29:46 PM »

Wil & Lionel,
Quote
There is absolutely no printer or printer driver reason why you can't print  6.25 x 9.0in images on 8.5 x 11 paper
You are absolutely correct but is you specify a custom size page (= paper size) in the driver, it will also apply the normal margins and the printable area is smaller that the page size.
NB. again: Qimage reports data from the driver, it's not a Qimage thing!

The answer is as suggested to use 8.5x11paper and specify that in the driver.
Lionel, page size and print size are 2 different parameters. You set your print size in Qimage using one of the pre-set sizes or a custom one. Not sure how to do it? Ask again if required.
Wil
Quote
The limitations on the trial were just too great for me to make a judgment.
Buy it and learn it, you wont regret it, you know it's THE World Class printing program.  Grin

Terry
« Last Edit: December 11, 2010, 05:34:06 PM by Terry-M » Logged
Fred A
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« Reply #4 on: December 11, 2010, 05:46:46 PM »

Quote
I have entered 6.25 x 9.0in into my Canon i9900's Page Size window found in Page Setup tab.  The page dimension shown above Qimage's Preview Window is 5.931 x 8.731.  There are no special "modifiers" (e.g., borderless prints) checked on the Canon set-up page.  I have just downloaded the Qimage demo version for pre-purchase evaluation.  Assistance would be ever-so-much appreciated.

Will is absolutely correct.
There is no difference is setting up your print.

I saw the original question and passed on it because I didn't have the driver, and there might be some strange setting in the Canon driver.

In reality. There is no problem other than you need to tell us what size paper you have; what size print you wish to to make, and we start from there.

(What's a page window?

Fred
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Wil
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« Reply #5 on: December 11, 2010, 06:49:48 PM »

Fred,

He said "Page Size window ", not "Page Window."  He was referring to the "Window,/Dialog Thing" in the print driver where he set the page size.  Perhaps the correct name is "Tab."

As to your comment, "Buy it and learn it, you wont regret it ..."  I've been that road too many times with very bad results -- never again!

Wil
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Fred A
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« Reply #6 on: December 11, 2010, 07:26:16 PM »

Quote
As to your comment, "Buy it and learn it, you wont regret it ..."  I've been that road too many times with very bad results -- never again!

That really was Terry that said that, although, I concur!!

Quote
He said "Page Size window ", not "Page Window."  He was referring to the "Window,/Dialog Thing" in the print driver where he set the page size.  Perhaps the correct name is "Tab."

Will I am trying to help. I just opened the driver on a 9000. It has Page Size, which when opened, shows paper sizes from which to select.
At the bottom of the list, one finds CUSTOM.
I assume that's where Hardcastle is, and you too.

The 9000 printer shows a printable area of 8.731 x 5.931.
Without using borderless, that is the largest print the Canon 9000 will allow on that size paper.
Using "FIT TO PAGE" in Qimage you can attain that print size.

I believe what needs to be explained is the paper size, the printable area of that page size, versus the print size on the page.
The next question is why is he defining a page size of 9.0 x 6.25?

The only answer might be that someone gave him some precut paper that size, and he wants to use it up.
Otherwise, as you said, you must select the size paper you purchased for things to make sense.
See screen snaps

Fred
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Wil
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« Reply #7 on: December 11, 2010, 09:21:19 PM »

To All:

My favoriate quote.
"There's distortion in every communication.
I don't say what I think.
You don't hear what I say.
You don't think what you heard."

1.  If the OP is trying to print to a piece of paper that is 6.25 x 9, then the reported printable dimintions are correct.  There are areas on any "paper size" that the printer can't, and shouldn't, put ny ink.

2.  I assumed (makes an ass out of you and me) that the OP was trying to print a 6.25 x 9 image on a piece of 8.5 x 11 paper.

3.  Maybe the OP can supply the actual physical size of the paper.  Once knowing that, we can all be of greater help.  Paper with a physical size of 6.25 x 9 is really odd.

4.  To the OP:  Print sizes in QI is limited only by the printer!

Wil
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Fred A
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« Reply #8 on: December 12, 2010, 03:23:48 PM »

[quote

I had a Canon i9900 for several years and printed many different custom size prints in QI-S with no problems
I don't own QI-U.  The limitations on the trial were just too great for me to make a judgment.  The trial was limited to 14 days and only allowed four entries in the queue.  That  is more restrictive than any other software I have seen.  Since I have another life, 14 days expired before I could make a judgement, and since there are no refunds, I'll pass it by.

Wil
[/quote]

Will, we had been discussing Lionel's problem so I passed on commenting on your quote above.
You claim to be a Qimage Studio user, and you couldn't make use of 14 days to try out Ultimate; you couldn't put more than 4 in the queue?
You know how the queue works and the quality of printing, and you seem to be worldly.
No one I know of gives refunds on downloaded and unlocked software.
Poor excuse!

Have a great holiday season.

Fred
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lionel hardcastle
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« Reply #9 on: December 12, 2010, 11:36:56 PM »

I'm still trying to find my way in this discussion group; I posted a reply to all you respondants but it seemed to have disappeared.  Once again, my most sincere thanks to all who devoted their time and effort in consideration of my quandry.  I think Terry-M's initial response may come close to explaining things.  I'd like to briefly explain what may seem to some a rather capricious selection of paper size.  Red River Paper produces an excellent greeting card stock in several sizes; the one I use most is a paper size of 9 x 6.25in.  This paper is pre-scored so when folded it gives a finished card size of 4.5in x 6.25 inches-- resulting in an outside image size of 4.25 x 6in if I want a 0.125in margin all the way round.  Similarly, if I am producing an image for the entire inside card surface, the dimension of my print (not paper)  must be 8.75 x 6in (again, allowing for the 0.125in margin).

Thanks again, so very much, for the individual responses.
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Fred A
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« Reply #10 on: December 13, 2010, 10:29:18 AM »

Quote
one I use most is a paper size of 9 x 6.25in.  This paper is pre-scored so when folded it gives a finished card size of 4.5in x 6.25 inches-- resulting in an outside image size of 4.25 x 6in if I want a 0.125in margin all the way round.  Similarly, if I am producing an image for the entire inside card surface, the dimension of my print (not paper)  must be 8.75 x 6in (again, allowing for the 0.125in margin).

Lionel,
I made a card as a sample. I think it fits your dimensions. I didn't bother with overlays  (laying text over prints or backgrounds). Just wanted to get the dimensions in the ball park.
The print is 5.98 x 4.25 with a 0.12 white border included in that print size. See snap 061.

That should work for you.
In the full page editor use your arrow keys to accurately move and position the picture and the text. Turn on the rulers too.

Hope some of this helps.
Terry does more of this than I do, so he should come in with some refinements.

Fred
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Terry-M
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« Reply #11 on: December 13, 2010, 12:30:38 PM »

Quote
Terry does more of this than I do, so he should come in with some refinements
Here are links to older posts where I showed what can be done.
http://ddisoftware.com/tech/qimage/qimage-challenges/msg1627/#msg1627
and
http://ddisoftware.com/tech/qimage/qimage-challenges/msg1648/#msg1648
I printed on both sides to get 2 cars from one sheet of Ilford Heavy Weight Matt double sided paper.
The second link shows a partly loaded template - a more advanced option but you can do the same without using a template.
Terry
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Owen Glendower
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« Reply #12 on: December 13, 2010, 03:11:16 PM »

This thread reminds me of a question I've been meaning to ask.

Lionel's cards are similar to my photo note cards (see example below).  Page size of my pre-scored stock is 5.5x8.5 inches, folding to 5.5x4.25 inches.  5.5x4.25 is also my image size, which I want to fill the entire front panel of the card.  So I choose "Borderless" in the printer driver (HP B8550).

I get exactly what I want, no problems.  But after printing quite a few of these, it occurred to me that expansion of the print is microscopic...just enough to fill the panel, and far less than the print expansion which occurs when I'm printing borderless, fit-to-page.  That's curiosity #1.

Curiosity #2: When I decided to start including my little "logo" (also a jpg) on the back side of the card, I placed it close to the edge of the page--and borderless expansion kicked in with a vengeance.  The logo bled off the edge of the card, and my 5.5x4.25 main image got expanded approx. 1/4" all the way around.

The problem went away when I moved the logo away from the edge to its current position.  Anybody else experience something like this?  Perhaps just a quirk of my printer?

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Terry-M
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« Reply #13 on: December 13, 2010, 03:43:26 PM »

Owen,
Quote
Anybody else experience something like this?  Perhaps just a quirk of my printer?
I've seen similar problem reported here I think and certainly when I have tried borderless with a card on an Epson printer, I loose features near the edge unless I take precautions.
Qimage does have the feature to turn off borderless expansion, so you could try that. HP drivers have a reputation for bugs which may account for the odd behaviour you are seeing and may affect the Qimage expansion switch-off.
With expansion off, you are then dependent on the transport accuracy of your printer but if it's consistent, compensation can be made in Qimage using negative page margins.
I have this set and saved as a printer set up for borderless 6x4 and 5x7.
Terry
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Owen Glendower
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« Reply #14 on: December 13, 2010, 08:47:35 PM »

Appreciate it, Terry.  Since the position of my logo isn't critical, I'll probably just keep doing what I'm doing.  Actually, I've never even bothered to make a template for my cards.  I save each variety as a job, and when it's time to make a new variety, I simply call up an existing job, change the photo and text, and save it under the new job name.  Another great convenience of Qimage.
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