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Author Topic: Printer selected is not valid  (Read 439 times)
GStrasser
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« on: October 14, 2021, 06:48:37 AM »

Hello,

being a long time QU user, I am finally faced with an issue I cannot solve. I would like to open the purge/schedule unclog jobs (which I have been using before) but all I get is "printer selected is not valid" and no further dialogue appears.
Already tried to reset full config and also re-installed Qimage, but no change.

I am on Version 2021.106 on Win10 and my printer is an HP Designjet Z3200PS (V3 driver)

thanks
regard
Gernot
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GStrasser
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« Reply #1 on: October 14, 2021, 09:06:32 AM »

For anybody experiencing such problem:
I removed the printer driver, uninstalled Qimage, removed the c:\programdata\ddisoftware folder and re-installed everything again.
After this (and several reboots) all seems to be good again, paper presets and icc profiles synced,
unclog job wrking, no more errors.

sorry for the hassle
regards
Gernot
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