Mike Chaney's Tech Corner
December 04, 2020, 07:46:36 PM *
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Author Topic: Problem printing to HpZ3200  (Read 3234 times)
barry685
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« Reply #15 on: November 22, 2018, 05:22:10 PM »

Never Mind It seems ok. I switched to a different media size and a different photo and the Preview was good. I then went back to the original media size with the original photo and the preview works. Now will see if it prints.
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admin
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« Reply #16 on: November 22, 2018, 05:45:22 PM »

I can't use HP Preview in order to reproduce the problem because HP won't let you use that unless you have the printer physically connected.  There may be some bad settings that QU is remembering (due to the problem in 102), so you should try clicking on the "Reset preferences..." button to the right of the properties button and click "Printer" so that it removes the remembered settings for that printer.  Then setup up the driver settings fresh.  Hopefully that will correct any problem(s).

Edit: I see you beat me to the punch.  By changing the media size and type, it probably cleared any corrupted settings.  But if you do have trouble, there still may be "bad remembered" settings for that media type so clearing those as above should fix it.

Regards,
Mike
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barry685
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« Reply #17 on: November 22, 2018, 05:48:53 PM »

Thanks a lot. Recreating preset and profile also. Have a happy Thanksgiving.
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« Reply #18 on: November 22, 2018, 05:50:05 PM »

You're welcome.  You have a nice Thanksgiving too!

Mike
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