Mike Chaney's Tech Corner
March 28, 2024, 05:35:06 PM *
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
News: Qimage registration expired? New lifetime licenses are only $59.99!
 
   Home   Help Search Login Register  

Professional Photo Printing Software for Windows
Print with
Qimage and see what you've been missing!
Pages: [1]
  Print  
Author Topic: Problem Saving Images  (Read 10644 times)
vsteffel
Full Member
***
Posts: 107



View Profile Email
« on: September 19, 2014, 03:07:46 AM »

I have a problem saving images that I have sharpened in QU using batch.

1. This problem emerged toward the end of the v 2014.
2. The problem doesn't occur when I sharpen images straight out of the camera.
3. However, it does occur when I process them in PS Elements 9 and save them under a new name.
4. I load the modified images into a queue in Qimage Ultimate.
5. Sharpen the first, then press Done. 
6. In the new window I apply the changes to all images and select Create New Images and press OK/
7. Then after a passage of time I get the screen with the image below.

I can't figure out what is happening

Any help will be appreciated.
Logged
Fred A
Forum Superhero
*****
Posts: 5644



View Profile WWW Email
« Reply #1 on: September 19, 2014, 08:58:38 AM »

Quote
3. However, it does occur when I process them in PS Elements 9 and save them under a new name.
4. I load the modified images into a queue in Qimage Ultimate.
5. Sharpen the first, then press Done.
6. In the new window I apply the changes to all images and select Create New Images and press OK/
7. Then after a passage of time I get the screen with the image below.

Hi V
I think the issue should have Mike look at your screen snaps. The error message may tell him without any hesitation what is the cause of the issue.

While waiting for Mike, perhaps you can provide some helpful information...
Sending the image would be ideal, but in the meantime,
In what format were the images saved in PS Elements?
Give an (exact) example of the rename that you used.....  everything in the name.   
Sometimes, there's a keyboard character in the name that is not allowed.
How many in the queue?
or..... just send me or Mike an image that causes that error message.
wathree.ssz@verizon.net


Fred
Logged
admin
Administrator
Forum Superhero
*****
Posts: 4109



View Profile Email
« Reply #2 on: September 19, 2014, 11:11:24 AM »

Looks like it might be a bad image header.  It's possible that QU is just unable to read some header element that PS Elements is saving, but Adobe does have some history of not following established standards in image headers and expecting the rest of the industry to work around those errors.  I can't know which program to blame, however, unless I get a sample of an image that causes this problem as Fred suggested.  If you are "applying to all", you may not know which image is causing the problem so please try creating one image at a time and be sure to send us one that creates this error.

P.S.  You're not trying to enter anything "funky" into IPTC fields are you?  I've seen this sort of problem once in the past where someone/program tried to mix Unicode characters into a non-unicode field.

Regards,
Mike
Logged
vsteffel
Full Member
***
Posts: 107



View Profile Email
« Reply #3 on: September 20, 2014, 02:21:23 AM »

Fred and Mike,

Sorry that I didn't respond earlier, but it was a hectic day.

1. I went back, selected one jpg image that I had post processed with PS Elments 9, sharpened it, and tried to save it via Done command and Create new image as jpg.

2. The same error appeared.

3. I cancelled out.  The image, interestingly, was saved as in the past.  It always stopped with the first image when I was doing batch.

What I going to do is send Fred three images: the original jpg, the PSE processed jpg; and then the OU sharpened and seemly saved jpg image.

Your help is appreciated.

Best,

Vlady

Logged
Fred A
Forum Superhero
*****
Posts: 5644



View Profile WWW Email
« Reply #4 on: September 20, 2014, 10:33:00 AM »

Quote
What I going to do is send Fred three images: the original jpg, the PSE processed jpg; and then the OU sharpened and seemly saved jpg image.

Your help is appreciated.

Hi Vlady,
This seems easy to diagnose for me.
There is some fecal matter in the IPTC fields.

1) Hover the mouse over the ADJ. image (the one that was adjusted in PS Elements). Read the hotbar at the bottom of Qimage's main screen.
It says, IPTC.
2) Select the thumb and right click for INFO in the drop down.  The EXIF opens and so does the IPTC box indicating there's something in there.
It is invisible!!
I can clear the IPTC in Qimage, and the hot bar no longer shows IPTC, but it is still stuck in there.
Mike will have to do the real exploratory in a little while.

3) I took your original and adjusted the image in the Editor in Qimage, made it beautiful using Curves and Levels, and a touch of DFS sharpening, and created a new JPG as you tried to do.
No Problem at all.!!
4) You can even look at the INFO in Irfanview and it shows seemingly blank IPTC boxes, yet it has the asterisk that alerts the user that there is IPTC info embedded in the IPTC fields.

I will give these to Mike ASAP for the proper official assessment.
Thanks for the extra effort to solve this.

Fred
Logged
vsteffel
Full Member
***
Posts: 107



View Profile Email
« Reply #5 on: September 20, 2014, 04:26:22 PM »

Fred,

Thanks for this information.  I'll check out what you suggested.  I may have to reload PSE 9--we'll see.  I have been thinking of getting PSE 13 when it comes out.

Yes, the photo is much better.

Will wait to see what Mike figures out.

Best,

Vlady
Logged
Fred A
Forum Superhero
*****
Posts: 5644



View Profile WWW Email
« Reply #6 on: September 20, 2014, 04:57:33 PM »

Quote
have been thinking of getting PSE 13 when it comes out.

Yes, the photo is much better.

Vlad,
That is the reason I redid your "original" in Qimage. Since it's a JPG, I used only a touch of Curves and Levels, a dash of DFS sharpening, and a pinch of Noise reduction noticeable only in the deep shadows.
I was asking why would Vlady, run out for a new version of PS Elements when Qimage Ultimate made a better finished image in far less time, and far easier?
... and Qimage wont add noxious characters to an IPTC field ....

Fred
Logged
admin
Administrator
Forum Superhero
*****
Posts: 4109



View Profile Email
« Reply #7 on: September 20, 2014, 08:34:44 PM »

I looked at the image.  It looks like one of the text fields is tagged with a structure field type which is not allowed.  It's not a problem on reading but it throws an error on write, such as when QU tries to carry the IPTC data to the new/converted image.  I've made it ignore the error in the next version but until I release the next version, check PSE and see if you have any option checked that tries to convert EXIF or other image data to IPTC or XMP.  If so, uncheck that and that might fix it.

Regards,
Mike
Logged
vsteffel
Full Member
***
Posts: 107



View Profile Email
« Reply #8 on: September 20, 2014, 10:05:43 PM »

Thanks Mike,

Earlier I tried to find the junk but couldn't.

However, here's an interesting development.  I went out and shot with my Nikon D40.  I downloaded all the images using QU as I usually do.  Then pp'd three images in PSE 9.  Went back to QU, sharpened them, and saved them.  There was no problem.

So, I went back to the Canon S90 and shot RAW.  Then downloaded them and let QU develop them.
The developed jpgs were processed smoothly.  Then I pp'd several of them, saved them, opened QU, sharpened them.  Voila,  no problems.

My tentative conclusion is that when I shoot with the S90 in jpg the problem arises.  Not sure why?

By the way, I went over to jpg in the S90 because I had problems processing the developed jpgs.  It seems that certain colors just didn't come out right.

The long and the short of it:  You've made changes to QU and I'll see what happens then.  I seem to have narrowed the problem to the S90 in jpg only.  I'll try to find out what I can, but no promises because I'm not that good at some of this.

edit:  I did more experiments S90 jpgs.  The original S90 jpgs have no problems in QU.  The problems occur when I adjust them in PSE 9. 

Thanks again to you and Fred for all your help.

Vlady
« Last Edit: September 21, 2014, 02:54:48 AM by vsteffel » Logged
admin
Administrator
Forum Superhero
*****
Posts: 4109



View Profile Email
« Reply #9 on: September 22, 2014, 06:02:05 PM »

104 fixes the problem by ignoring the error.

Regards,
Mike
Logged
vsteffel
Full Member
***
Posts: 107



View Profile Email
« Reply #10 on: September 23, 2014, 02:22:53 AM »

Mike,

v 104 solves the problem.   I experimented jpg photos taken over several days, including today, with the Canon S90.  When I processed them in PSE 9 and sharpened them with QU 2015 v103 I had the problem.  Then when I sharpened the same photos with v 104 it worked like a charm.

Many thanks to you and to Fred for isolating and solving the problem.

Best,

Vlady
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.21 | SMF © 2015, Simple Machines Valid XHTML 1.0! Valid CSS!
Security updates 2022 by ddisoftware, Inc.