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Author Topic: Q running really slooooooowwwwww....  (Read 12402 times)
sectionq
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« on: May 20, 2012, 03:28:39 PM »

Hi guys,

me again I'm afraid. I've just spent just under 30 mins adding just 8 4inch images to the queue. It was a mixture of NEF and jpgs and I needed to add a filter to each and various other tweaks. Constantly busy, even just highlighting a thumb has me hanging for 10 seconds and opening up the filter a good 20 seconds. Everytime you do anything it seems to rebuild the thumbs in the folder and then in the queue also. Any ideas? Sorry, bit vague really. My system should be up to it, (quad, 6gig memory) so I'm guessing I've got a setting checked somewhere where it shouldn't be.

Just to add, each of the images has additional sharpening/contrast/fill, a date stamp and a border (done as a cutout so that the date stamp appears on the border and not on the image itself). Maybe this is what is causing the problem?

Cheers

Jamie
« Last Edit: May 20, 2012, 04:37:14 PM by sectionq » Logged
Terry-M
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« Reply #1 on: May 20, 2012, 09:13:18 PM »

Jamie,
Have you allowed the raw cache to build completely for the folder you are using and what are the file sizes of the raw images?
Adding to the queue is instantaneous if the cache is built.
You can tell if the cache is building by looking at the information above the thumbnails where it give the progress and a yellow icon appears on the thumb if it is not built - see screen shots below.
You do have to be a little patient when opening a folder of raw images for the first time and once built, time for rebuilding individual images after adjustment is quite short, depending on image size and processor speed.
For reference, on my 3.6Ghz quad core PC, 29MB raw files (CR2) take about 5.5 secs per image to build the cache and 8MB CR2's take 1.6 secs. The processors have to work quite hard to do this.
Also check you preferences are set for quad core in the hyper processing options.
One more point; some filters take a little time to process depending on how many items are set in the filter.
Terry
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sectionq
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« Reply #2 on: May 21, 2012, 08:55:05 AM »

Thanks Terry,

I don't really know what's going on but I do kind of feel like I've travelled back to 1998 or something. I was going to just put everything in a seperate folder then add them all to the queue at the same time. That way I could just leave it for half hour but unfortunately I need to change the orientation of each image as q does the opposite of what I need (it's roll paper with quite a lot of curl so the image needs to be the right way). It does however seem to get progressively slower with the more images I add to the queue. Really difficult to explain.

Anyway, I think I might need to reset or reinstall. I laid out a job for printing last night as it ended up quite late and when I recalled it this morning it's completely all over the place! It should just be 3 rows of 6 images, I can change some of them to the right layout but god knows what I'm supposed to do with the diagonal ones! Also, some of the images shouldn't even be there so kind of useless. Looks like I need to do it again when I can muster the energy.



jamie
« Last Edit: May 21, 2012, 09:03:56 AM by sectionq » Logged
Terry-M
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« Reply #3 on: May 21, 2012, 11:07:01 AM »

Quote
Anyway, I think I might need to reset or reinstall
I suggest you check what other processes are running while running QU in Task Manager: Ctrl-Alt-Del etc. In the Processes tab click the CPU column to get descending order and see what is using the CPU capacity.
This all sounds like a system problem that is affecting QU.
Terry
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Terry-M
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« Reply #4 on: May 21, 2012, 11:11:12 AM »

Correction re.
Quote
Adding to the queue is instantaneous if the cache is built.
Adding to the queue is instantaneous whatever.
Terry
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sectionq
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« Reply #5 on: May 21, 2012, 05:30:46 PM »

Thanks Terry,

I'll take a look at that, I didn't think of that, definitely not all running as it should.

Jamie
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sectionq
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« Reply #6 on: May 21, 2012, 09:57:56 PM »

Nope, nothing weird going on with the cpu. When Q is running it's the only thing using any cpu and what that is using is hardly anything. I think it's safe to say that something is seriously screwed with my installation. I've tried a reset and it is still the same, every time you select another image it slowly re-adds each image already in the queue, then you add another image and it does the same again, click the image in the queue, same thing, change the orientation and again it'll clear the queue and then re-add each file one by one very slowly. It's quite painful to watch, certainly nothing instantaneous about it. As for the weird layout that I recalled, I've yet to find the setting that says 'skew my image into a rhombus'.
I need to do another load of images at this size so I thought that I'd save it as a layout once I'd changed it back to how it should be. Tried it and all it does is recalls the entire job, images and all. I then have to delete all the images which then removes the template and I'm back where I started. Not really sure what to do, it's pretty unusable at the minute for printing more than a few images at a time. Going to try a reinstall and see how I get on with that.
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Fred A
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« Reply #7 on: May 22, 2012, 10:09:19 AM »

Quote
I've yet to find the setting that says 'skew my image into a rhombus'

Hi Jamie,
Don't mean to butt in, but been following along and I wonder from what program you got the skewed /twisted images?
I know Qimage doesn't do that, so I have to ask where did you make those?

If you didn't make the distorted images intentionally, and you really don't know, then I would suggest that you try a brand new half dozen images that have not been run through an application before Qimage gets it.
From camera to Qimage.
Start a new folder (important) a NEW FOLDER, add new images and then see whether you are still slow.

Starting from this quote: I've just spent just under 30 mins adding just 8 4inch images to the queue. It was a mixture of NEF and jpgs and I needed to add a filter to each and various other tweaks.

You are adding 8 4 inch images to the queue! Are you saying the print is 4" x something, or you made the images presized to some ratio?
I looked at your screen shot. You seem to have, besides skewed images, rotated and cropped Blank images???

This tells me that you already had them in the queue and you did some work in the Page Editor to print crop and rotated them too.

OK here's my suggestion!!
Open this folder    C:\ProgramData\ddisoftware\Qimage\Crops    DELETE ALL THE FILES IN THAT FOLDER leaving an empty folder.
(Easy way to get to it is from within Qimage Ultimate, click on Utilities, Explore Application Data and click on the CROP folder to open.)
Delete the contents of that folder.

Then run your job. If that's still the same, then we might:

I think you might start from scratch, step by step, slowly, repeating what you do before you print.
Do that using fresh unadulterated images from the camera, and after we determined that there is no problem that way, then again step by step, repeat what you did to get skewed and distorted images as well as cropped and rotated blanks in the page editor

I have a gut feeling the deleting of the crop filters will work!
Give it a try; nothing to lose.
Fred
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sectionq
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« Reply #8 on: May 22, 2012, 11:28:42 AM »

Thanks for chipping in Fred but I didn't make the skewed images. In fact all of the images were straight off the camera, albeit different cameras so some were jpgs from a point and shoot while the others were either jpgs or nef files from the d90. Each image was either had qimage raw processing applied or sharpening etc as a filter for the jpgs. Also, each image had an additional info (date) filter applied and a cutout. Then added to the queue and then the orientation changed after it had been added (q automatically adds to the queue in landscape but they needed to be portrait). So no external program was used at all on any of these images. The job was then saved so that I could print it in the morning. What the screen grab shows you is exactly how the job was rendered when I opening it the next day.

What it should have been was 3 rows of 6 images in portrait orientation. So the skewed images and also the blank ones were how it was rendered by q when it was recalled.

I said 4 inch as I know most people on here don't use metric, I actually made each file 10cm x 15cm with cropping turned on to let q make any adjustments if the ratio was different.

I have tried different folders and or different files and it is still very slow once you get more than 4 or 5 images in the queue, I haven't tried deleting all the files in the crops folder so I will try that later as I still have about 50 new images to print. I'll let you know how I get on.

Thanks again

Jamie
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Fred A
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« Reply #9 on: May 22, 2012, 11:47:17 AM »

That is what is so perplexing!
I read and reread your posts. There's nothing to indicate that you did something wrong. So I ahd to ask if there was any chance the images were processed before.
All those white scissor icons indicate that every image has been print cropped. My thinking was perhaps there's a corrupted Crop file or files in that crop folder.

I even created prints at a similar size... (stick with inches, Terry is Metric Man)  Smiley

I saved it as a Job and recalled it as a Job, and could get nothing untoward.

Let's see what happens when you delete the Crops.

Fred
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« Reply #10 on: May 22, 2012, 12:53:21 PM »

Check your printer driver.  I bet it's hanging.  Click the "Printer Setup" button, top right, and if it take 10 seconds for your driver window to open, your printer driver is not responding and is causing the slowdown.  QU querries the driver regularly for data like margins, paper size, page orientation, etc. and if your driver is not responding when QU sends a command, it slows everything down.  I've seen this happen once in the past and it was an Epson wide format driver as well.  No matter what I did, the driver took 5-10 seconds to respond.  Even open the print dialog from Explorer or FireFox as if you're ready to print: the dialog would take a long time to appear.  If that's what is happening to you, I'd suggest using "Help", "Reset printer settings" in QU, then uninstall and reinstall the latest driver (and make sure you have the latest that is for your OS), and after that, instead of loading existing jobs or printer setups, try setting up the driver in QU (page size, paper type, etc.) manually in case there's bad data in one of your printer setups or job files.  See if that solves it.

Mike
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sectionq
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« Reply #11 on: May 22, 2012, 01:23:42 PM »

Thanks Mike,

That makes a lot of sense! The way it has been running does seem system related as suggested before but apart from q running around 99% cpu when building raw cache (as expected) the cpu is hardly being touched when doing basic stuff like adding to the queue etc. AND now I come to think of it, I plugged in a scanner just before I started noticing the problems. This is also a printer/fax, I didn't install any drivers for it as I just wanted to scan something quick, windows loaded its own drivers so I left it at that as it worked fine. I've ran off prints on the Epson since so its basic function is ok but as the new scanner/printer (Brother) is now in the printer list it's highly likely it is that causing the problems (fingers crossed).

Anyway, I'll reinstall the print drivers and report back later.

By the way, in all of my experiments to get this working I've figured out some much better ways of laying out the page, specifying 6 columns as well as the print size I'm after forces the correct orientation, takes out several steps. Did seem a bit daft having to flip each image after adding to the queue seeing as q was only doing what I'd selected it to do (compact mode).

Anyway, I'm feeling positive!

Thanks again everyone.

Jamie
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sectionq
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« Reply #12 on: May 22, 2012, 10:09:18 PM »

Ok, so I've got rid of the scanner, uninstalled the driver and reinstalled the latest one, reset print settings in q but it's still not great. I think it is a tiny bit better but it's difficult to say as the original job that I was working on I've removed all of the filters etc and they're different images I'm working with now. It definitely gets worse with the more images you add and raw files are definitely much slower to add to the queue especially if they have additional filters/cutouts. The main problem is that the queue is cleared every time you do anything and then rebuilt (sometimes 2 or 3 times) so by the time you've added 10 images or more you've got a long wait between clicks. Is this constant clearing and rebuilding normal? Or is there any setting that can turn off the thumb rebuilding in the page preview?

Thanks again

Jamie
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Fred A
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« Reply #13 on: May 23, 2012, 08:47:43 AM »

Quote
Ok, so I've got rid of the scanner, uninstalled the driver and reinstalled the latest one, reset print settings in q but it's still not great. I think it is a tiny bit better but it's difficult to say as the original job that I was working on I've removed all of the filters etc and they're different images I'm working with now. It definitely gets worse with the more images you add and raw files are definitely much slower to add to the queue especially if they have additional filters/cutouts. The main problem is that the queue is cleared every time you do anything and then rebuilt (sometimes 2 or 3 times) so by the time you've added 10 images or more you've got a long wait between clicks. Is this constant clearing and rebuilding normal? Or is there any setting that can turn off the thumb rebuilding in the page preview?

Thanks again

Jamie

Jamie,
Mike wont be around for a number of hours, but I am certain, that he wanted you to to uninstall and reinstall the driver for the Epson 7900.
That is the printer driver that he suspects is causing the delay.

Fred
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sectionq
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« Reply #14 on: May 23, 2012, 09:43:57 AM »

That's what I did, after I got rid of the scanner. Unistalled the 7900 driver vs6.71 then installed the latest 6.72.
« Last Edit: May 23, 2012, 09:46:49 AM by sectionq » Logged
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