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mike397x
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« on: September 28, 2017, 10:01:00 PM » |
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I'm trying to print an image on a Moab paper, which is 300gsm. \I keep getting an error message {I guess its from Canon?},that I must re-size my image ,to a certain setting they are recommending?  I'm using 8 x 11in paper, have it size, so I have a 1/4in border, on all 4 sides of the paper Because of this error message ,I am unable to complete the printing. Any Ideas?? Thanks Mike |
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Fred A
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« Reply #1 on: September 29, 2017, 08:00:17 AM » |
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I'm trying to print an image on a Moab paper, which is 300gsm.
\I keep getting an error message {I guess its from Canon?},that I must re-size my image ,to a certain setting they are recommending?HuhHuh
I'm using 8 x 11in paper, have it size, so I have a 1/4in border, on all 4 sides of the paper
Because of this error message ,I am unable to complete the printing.
Any Ideas??
Thanks
Mike Hi Mike, I want to help, but I am afraid I don't have enough information. What size print are you trying to make? Please explain the meaning or what you did to I'm using 8 x 11in paper, have it size, so I have a 1/4in border, on all 4 sides of the paperPlease give us the error message and the recommendation. Fred |
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« Last Edit: September 29, 2017, 08:07:31 AM by Fred A »
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Fred A
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« Reply #2 on: September 29, 2017, 08:17:23 AM » |
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Moab paper, which is 300gsm. Mike, I looked up Moab 300 gsm. It is a matte paper. OK The Canon printers, (no reason given) have a peculiar reaction to certain matte papers, even their own brand. I think I might have a handle on this. See screen snaps. I chose Fine Art paper 1 to simulate the MOAB. I got this error. Is that what you get? It is forcing a 30mm border on you. I beat that restriction by selecting the Matte N. See screen snaps attached. Is that what you are dealing with?? Fred |
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mike397x
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« Reply #3 on: September 29, 2017, 01:56:22 PM » |
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Morning Fred,
Yes,your error message is exactly what I'm getting..wierd.
I will try using your media setting, and see what happens.
Many Thanks,
Mike
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mike397x
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« Reply #4 on: September 29, 2017, 02:20:43 PM » |
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Fred,
Now I'm getting an error message-support code 1006"paper has run out"
I feeding the paper throught the rear,back feeder
Mike
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Fred A
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« Reply #5 on: September 29, 2017, 02:22:53 PM » |
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Now I'm getting an error message-support code 1006"paper has run out"
I feeding the paper throught the rear,back feeder
Try the normal feed tray |
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mike397x
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« Reply #6 on: September 29, 2017, 02:41:39 PM » |
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That did the trick.
Thanks again Fred-your the best!!!!
Mike
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mike397x
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« Reply #7 on: September 29, 2017, 05:57:00 PM » |
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Fred,
The problem has returned,and I'm now using Canon Luster paper
My paper size is:8&1/2 x 11ins
I believe there is some sort of conflict with Qimage
I cant print anything..constant error messages..support code 1006
Mike
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Fred A
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« Reply #8 on: September 29, 2017, 06:27:25 PM » |
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The problem has returned,and I'm now using Canon Luster paper
My paper size is:8&1/2 x 11ins
I believe there is some sort of conflict with Qimage
I cant print anything..constant error messages..support code 1006
Mike Mike I looked up error 1006 and it asks how many yellow light flashes are you getting? https://support.usa.canon.com/kb/index?page=content&id=ART152956Gotta be something simple like paper not inserted properly. Fred |
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mike397x
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« Reply #9 on: September 29, 2017, 07:10:33 PM » |
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I haven't counted the number of yellow flashes ,but I have a feeling your right
I will begin to use a thinner paper, and pay more attention if the paper is going in straight.
Also, when I load the paper in the middle loader. I get an error message ,that I have to change the size of the print,when I do this, I get the 1006 error message
Also, when I attempt to contact tech support, they tell me, because I am using Qimage,and a third party paper, they cannot help me,or,it is not recommended I should use 3rd. party papers
Right now,I managed to do 1 print, which came out extremely dark, yesterday I printed out the same image,& it came out perfect
A few of my inks are at 50%,the rest at 75%.
Again, thank you for your patience, and support,
Mike
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Fred A
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« Reply #10 on: September 29, 2017, 07:46:47 PM » |
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Mike,
You spread the paper size feelers wide. Drop in the paper, and then slide the feelers inboard until they touch the sides of the paper.
Then you MUST close that cover or you will get an error.
You also must have the front door open or you will get an error.
You are not using the feed door behind the printer, I hope.
Fred
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mike397x
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« Reply #11 on: September 29, 2017, 10:14:43 PM » |
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yes,thats what I'm doing .....now.
I was under the assumption, my heavier papers, should be loaded from the rear feeder, but I guess I was wrong.
I am loading now, from the regular feeded,even my heavy papers,310 &,315 wgt,I load from the middle loader
All seems well now,no error messages,& my heart-burn has seized.
Thank you ,Sir.
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Fred A
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« Reply #12 on: September 30, 2017, 08:27:17 AM » |
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All seems well now,no error messages,& my heart-burn has seized.
All Good. Did you get my email? Fred |
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mike397x
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« Reply #13 on: September 30, 2017, 10:07:16 PM » |
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Hi Fred,
No,never got your e-mail
Can you re-send it?
Mike
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Fred A
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« Reply #14 on: October 01, 2017, 08:01:31 AM » |
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Can you re-send it?
Mike I sent it again: to the email address in your profile. Is that still valid. Fred |
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