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February 22, 2020, 08:42:58 AM *
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Author Topic: redo.ses could not be saved  (Read 208 times)
LindaJ
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« on: January 21, 2020, 07:28:48 PM »

Hi - just installed latest version, V2020.111 

Every time I perform any action, such as adding a photo or selecting Print I get a message that redo.ses could not be saved. Other than this message, QU behaves normally. I just have to click OK on the error message box to close it. Solution?

Thanks, Linda
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admin
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« Reply #1 on: January 21, 2020, 08:01:26 PM »

Sounds like there are some file permission problems with your installation.  That can happen for a number of reasons but the most common is installing under an admin account and later using the software under a normal (restricted) user account.  The best way to fix these problems is to reinstall, making sure to install while logged into the same account you will be using when running the software.

Regards,
Mike
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LindaJ
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« Reply #2 on: January 22, 2020, 04:42:04 PM »

Thanks, Mike. A reinstall fixed the problem.

Linda
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