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November 14, 2019, 06:13:11 AM *
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Author Topic: Media Size Unlisted [772] Issue  (Read 97 times)
Bob55
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« on: November 08, 2019, 02:06:31 PM »

I built a new computer and re-installed Qimage. When I recall a saved job instead of using the saved media/paper size settings of 13 X 19 it defaults to 8.5 X 11, which is also grayed out. Under media size it shows Unlisted [772] instead of the saved setting of 13 x 19. I'm really hoping I don't have to change all my saved jobs, ugh!
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Fred A
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« Reply #1 on: November 08, 2019, 02:46:51 PM »

Quote
I built a new computer and re-installed Qimage. When I recall a saved job instead of using the saved media/paper size settings of 13 X 19 it defaults to 8.5 X 11, which is also grayed out. Under media size it shows Unlisted [772] instead of the saved setting of 13 x 19. I'm really hoping I don't have to change all my saved jobs, ugh!
Did you (migrate) reinstall the DATA files from the old computer?
Did you install the driver? Qimage gets the paper sizes from the driver.
Fred
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Bob55
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« Reply #2 on: November 08, 2019, 06:03:00 PM »

Fred,

Thanks for the reply!

The printer driver is loaded correctly, and I reinstalled the data from the old computer. It's in a different location than the Qimage default but I've pointed to the file and its saving to it.

After trying some different size prints the unlisted 772 seems to show up when the print is not on standard paper sizes. Sizes that were saved as user-defined in the printer, but because of the new computer no longer exsit.  I will have to add those sizes back into the Epson printer and see if that works. If I knew where Epson keeps the user-defined settings I could move them over from an older computer, which would be a heck of a lot easier.  Smiley

Thanks,
Bob
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