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Author Topic: uPDATE PROBLEMS-again??  (Read 510 times)
mike397x
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« on: October 12, 2018, 01:33:39 PM »

Cant seem to download the latest version-Again.
I get the e-mail ,but no link to the upgrade??
Any help,will be appreciated,
MikeS
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admin
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« Reply #1 on: October 12, 2018, 03:28:53 PM »

If you got the email, you got the link.  The reply email when you request a new version has the link in it.  It sounds like you have some software like antivirus software or some other software that is blocking links from appearing in your email(s).  If the email starts out "Thank you for supporting Qimage Ultimate!", the link is in that email.  If you don't see it, something on your side is pruning your emails and removing links.

Regards,
Mike
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daniellouwrens
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« Reply #2 on: October 12, 2018, 03:57:59 PM »

Hi if you are using Mozilla Thunderbird the default is to not show any online content
or links to online content, but at the top right of the email there should be a box to enable same.

Cheers

Daniel
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mike397x
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« Reply #3 on: October 12, 2018, 04:08:37 PM »

Got it,
Thanks Mike
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mike397x
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« Reply #4 on: October 22, 2018, 10:34:45 AM »

Tried to upgrade ,-I am not getting an e-mail.

Any help will be appreciated,
MikeS.
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« Reply #5 on: October 22, 2018, 11:59:28 AM »

The email was sent to your gmail address 5 times recently:

Oct 21, 9:35am
Oct 21, 9:37am
Oct 22, 10:26am
Oct 22, 10:28am
Oct 22, 10:31am

You might want to check your Gmail online and check the various categories like "Social" or "Promotion" since it may have gotten filtered.  Or click in the search box in Gmail and type "Qimage".  Our mail server is sending them and I've never seen Gmail block emails so it must be there somewhere.

Regards,
Mike
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mike397x
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« Reply #6 on: October 22, 2018, 12:25:32 PM »

GD Mozilla,
Thanks again ,MikeS,& Danielle
« Last Edit: October 22, 2018, 01:58:14 PM by mike397x » Logged
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