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Author Topic: off color problem  (Read 42338 times)
ColinS
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« Reply #45 on: September 13, 2011, 08:13:32 AM »

Hi Mike
I have been having an ongoing battle of words with Chris Cox on the Photoshop board and still receiving rather inane replies. I feel like going to the head office and see if anyone there can understand what we are saying. I will try using my second licence of PS which has not updated to 12.0.4 and see if I can get better sense. Then, if that never produces the sRGBs I will scream loud & clear. Angry
See you
Col
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« Reply #46 on: September 13, 2011, 01:10:26 PM »

Colin,

I think Chris is well aware there is a CS5 bug but his point is that even though CS5 produces garbage (two extra embedded profiles) into the converted files (at random I might add), if you follow the entire JFIF (JPEG) header one tag at a time, it actually skips over the garbage.  In Qimage, since Qimage processes many files at a time, I don't waste time processing the entire header when I'm just looking for what profile is embedded: I simply extract the defined header and search for the "ICC_PROFILE" tag.  The JPEG spec specifies there should only be one of those in the header so nothing wrong with searching for the tag... unless some program is inappropriately embedding more than one into the header.  So anyway, it's easy enough for me to work around the Adobe bug since I know what they are doing.  That's usually easier than getting them to admit there is a bug in Adobe "precious".  Wink

Mike
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« Reply #47 on: September 14, 2011, 02:50:07 PM »

There was a bug with Qimage finding the proper color space from the header but it is only a problem when combined with the Adobe bug that saves multiple ICC profiles in the file: inappropriately attached to embedded thumbnails.  I fixed the problem in Qimage Ultimate (2012.104 released today) so that it ignores the extraneous data as it should, but I don't plan to fix it in the retired Qimage (Lite, Pro, Studio) versions.

Mike
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hardgravephoto
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« Reply #48 on: September 14, 2011, 09:34:01 PM »

Guess I will upgrade to Ulitmate, but at least my print life can get back to normal Smiley
Thanks for all your help, and not blowing off a long time customer. These days, customer service and attention is a big deal. Too bad some companies are so big that they can afford to forget that... for now.
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ColinS
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« Reply #49 on: September 15, 2011, 02:34:41 AM »

Guess I will upgrade to Ulitmate, but at least my print life can get back to normal Smiley
Thanks for all your help, and not blowing off a long time customer. These days, customer service and attention is a big deal. Too bad some companies are so big that they can afford to forget that... for now.
Ditto the above for me and thanks for the service Mike. I can see where Adobe is coming from, but it IS messy for sure. I wonder if a quiet update will occur?
All the best
Col
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« Reply #50 on: September 15, 2011, 01:20:14 PM »

Ditto the above for me and thanks for the service Mike. I can see where Adobe is coming from, but it IS messy for sure. I wonder if a quiet update will occur?
All the best
Col

Yeah, it seems a long road to get anything across to Adobe as they seem more intent on defending a defective product than listening to bug reports.  Since Chris Cox has basically taken over and rewritten the thread at Adobe to suit Adobe's needs (including deleting many of my posts that show the actual problem), I've posted the facts here:

http://ddisoftware.com/tech/qimage-ultimate/qimage-exposes-photoshop-cs5-%2812-0-4%29-jpeg-corruption-bug/

Mike
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Ya Me
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« Reply #51 on: September 29, 2011, 11:37:27 PM »

Mike

You might like to know there is .. Adobe cs5 Camers Raw "Version 6.5.0.216" Update, maybe they got it right this time  Huh
Hope it doesn't start more work for you again!

Ya Me

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« Reply #52 on: September 30, 2011, 11:47:54 AM »

Mike

You might like to know there is .. Adobe cs5 Camers Raw "Version 6.5.0.216" Update, maybe they got it right this time  Huh
Hope it doesn't start more work for you again!

Ya Me



Tried it: no change.  I don't think an update to ACR is going to do it because it looks like a CS5 12.0.4 bug.  They're probably going to have to update CS5 to 12.0.5 in order to fix it.  If/when they'll get to that is anyone's guess.

Mike
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Ya Me
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« Reply #53 on: September 30, 2011, 06:15:48 PM »

Quote
Tried it: no change.

Mike
Thanks for letting Me know .. I finaly downloaded Ultimate .. but I won't be giving you any money .. till the time runs out. Grin
I will say: I do like it, easy to use .. as of yet I don't do raw, it prints great and that is why I will buy it. Smiley
Thanks For A Great Program!

Ya Me
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