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Author Topic: Need help prcessing Layers PSD files in Qimage  (Read 2967 times)
Roy Sletcher
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« on: October 30, 2015, 12:44:25 AM »


Hi Guys,

Mainly a lurker in awe of the diverse problems that are solved by Fred and Terry.

Here is my problem, which has appeared  recently. Possibly something has changed in Qimage or PS, or more likely I have a wrong setting somewhere.

For the longest time I have been printing Photoshop PSD files containing layers in Qimage. The file used to display correctly on the desktop and print correctly.

Recently, not sure when, the non image areas of the Layered PSD files now show up as black, and worse, print as solid black in the non image area.  Still display and print correctly in Photoshop.

I have tried to attach a screen shot so you can see what I am talking about. Not sure if it is attached correctly.

Reason I need the layered PSD file is that I print many greeting cards, and use the layers to switch custom messages for individual prints. Relatively quick and efficient.

Any suggestions from the "Brains Trust"?

Roy Sletcher




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Roy Sletcher
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« Reply #1 on: October 30, 2015, 12:46:04 AM »


OK - If this uploads it is a screen shot that explains my problem more clearly - I think!
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Fred A
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« Reply #2 on: October 30, 2015, 09:04:15 AM »

Quote
Recently, not sure when, the non image areas of the Layered PSD files now show up as black, and worse, print as solid black in the non image area.  Still display and print correctly in Photoshop.

Hi Roy,
I am certainly the last one here that knows very much about Photo Shop.
Nevertheless, something is obviously set differently from your previous work.

Unless, someone who uses PS has the solution, I advise that you send me one of the images that exhibits the problem, and I will be sure to have Mike see it ASAP.
The only reason you send it to me is that Mike is so busy that it might be a while until he gets to see it.
If it's emailable, wathree.ssz@verizon.net
If too big to email, I recommend a free file transfer service called WE TRANSFER.
Terry and I use it all the time.
They will send it to me when you insert my email address.

... and you are not a lurker. I remember your name easily. Besides, Lurkers are all in demand for Halloween.
Fred
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