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Author Topic: off color problem  (Read 32606 times)
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« Reply #30 on: September 03, 2011, 06:54:05 PM »

I sent it yesterday with YouSendit, I'll send you another one that processed correctly also.

The mystery deepens.  I found the yousendit files.  When I use the CS5 image processor on 1775.NEF, I get a nicely formed JPEG that only has one profile: Adobe RGB.  So it works for me.  However, I noticed that the (messed up) 1775.jpg you sent me is cropped and is a different aspect ratio.  That indicates you did more to it than just send the NEF through the image processor.  I guess I still need a screenshot of your settings in the image processor.  Also worthy of note, then I pointed the image processor at that folder, it had your original (messed up) 1775.jpg in there.  Guess what?  When image processor processed the messed up 1775.jpg file, it FIXED it!  Only one profile embedded: Adobe RGB.

Not sure what is going on, but it's looking less likely that image processor is the culprit.  Are you sure you aren't doing anything else to the image, maybe AFTER image processor converts it?

Mike
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hardgravephoto
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« Reply #31 on: September 03, 2011, 07:29:11 PM »

Okay, I do have it run an action that is Portraiture - skin softening software in the #4 box preferences when I run Image Processor
I just  try running some without Portraiture as well, but no difference
The processed file is cropped in ACR, as are all the other files
I have a screen shot of the Image processor setttings, how do I attach it to a post?
« Last Edit: September 03, 2011, 07:34:36 PM by hardgravephoto » Logged
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« Reply #32 on: September 03, 2011, 07:39:20 PM »

I have a screen shot of the Image processor setttings, how do I attach it to a post?

Click "additional options" when typing a post and you can upload a file there.  If it's too big, just email me the screen shot.

Thanks,
Mike
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hardgravephoto
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« Reply #33 on: September 03, 2011, 07:44:14 PM »

oh, that was easy Embarrassed
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hardgravephoto
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« Reply #34 on: September 03, 2011, 08:28:58 PM »

same files processed through CS3 with no problems
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« Reply #35 on: September 03, 2011, 09:19:04 PM »

I think I figured out why I couldn't reproduce it.  I hadn't updated my CS5 since I installed it because I just never use it for anything other than this: helping people.  I was running 12.0 x64.  I just updated to 12.0.4 x64 and guess what?  NOW I get the problem!  Your 1960.NEF for example... all I did was use the image processor to convert the NEF to a JPEG and the resulting JPEG has sRGB embedded in it twice and Adobe RGB once.  So just as I thought, this is a recent update that has started causing this problem.  Apparently Adobe borked their 12.0.4 release so that it is corrupting files.  Oh well, not the first time Adobe has done that.

What version are you running?  Is it 12.0.4 x64?  Wonder if there's a way to go back to 12.0.3?

Mike
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hardgravephoto
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« Reply #36 on: September 03, 2011, 09:25:04 PM »

OMG!! I could hug you right now!!! I don't know if there is a way to go back, but at least I am not quite the idiot the guy at Adobe is making me feel like. Yes it is 12.04 x 64, yes the first session I noticed it was July 15
I cannot thank you enough for taking so much time to help me.  Grin
You just don't know how much that means to me!
Becky Hardgrave
Hardgrave Photography
« Last Edit: September 03, 2011, 09:27:44 PM by hardgravephoto » Logged
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« Reply #37 on: September 03, 2011, 09:36:06 PM »

You're welcome.  I did find a related thread where someone else was saying 12.0.4 was corrupting JPEG files.  It ended with Chris Cox of Adobe basically saying it wasn't CS5.  I added a new reply just now telling them about the multiple profile embedding problem and told them they need to fix it.  We'll see if/when they reply.  I'll update here when they do.

Mike
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hardgravephoto
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« Reply #38 on: September 03, 2011, 09:46:07 PM »

Hmmm, that is who I have been talking with  - maybe time to talk to someone else at Adobe
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« Reply #39 on: September 03, 2011, 09:49:37 PM »

Holy crapoli.  He answered already!  Asked "what makes you think there are three ICC profiles in the JPEG".  So I told him I can examine the file and see three ICC_PROFILE tags in the file.  Time will tell.  I'm impressed that I got a response.  On a Saturday!  Anyway, if that's who you talked to, they should have enough info to fix it.  Either that or they can reply and claim it is a new "feature" to embed a cool quarter dozen ICC profiles into one JPEG.  Wink  We'll see.  The ball is in their court.

Mike
« Last Edit: September 03, 2011, 09:52:03 PM by Mike Chaney » Logged
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« Reply #40 on: September 03, 2011, 11:30:57 PM »

Could I get your permission to send Chris your 1775 and 1960 shots?  I'm preparing some files for him and they must be named in a certain order.  So I want to create a ZIP and send it to him.  I'd like to get your permission on the photos even though I think you probably already sent them to him.

It's actually a very strange problem.  If you have nothing but NEF's in the folder you are converting, it works (or appears to).  As soon as you put an sRGB JPEG in that same folder though, after it converts the sRGB JPEG, all NEF's converted after that point are corrupted with the multiple profiles.  So I need to name the files such that the problem occurs and then I'll send them to him.

Thanks,
Mike
« Last Edit: September 03, 2011, 11:42:00 PM by Mike Chaney » Logged
hardgravephoto
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« Reply #41 on: September 04, 2011, 06:30:34 PM »

yes you can send them, I have also offered to send anything he wants to see.
When I upload from a session, all the nef files go into a new folder by themselves called unprocessed. There are no other files of any other type of files in that folder.
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Mack
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« Reply #42 on: September 05, 2011, 02:22:30 AM »

I saw this thread this AM and am also running the CS5 12.0.4 x64 version.  I have their Beta ACR also installed as it popped up with the original RAW file about only being good for som many days until I need to update it.

I just finished working on some image and saved it out to a JPG (I saved it as "Adobe 1998" color space) to send to someone.  In a few seconds, the email server responded with "Corrupt File, or it exceeds the 25MB AT&T/Yahoo limit.  Try again?"  Say huh?  It's only a small 357 KB JPG, but it won't go through for some reason.

I took the same file that wouldn't go through and opened it in Paint Shop Pro X3 and saved it out to a different named JPG.  It got accepted and sent on it's way.  The Adobe CS5 one won't go through their email server.  The Adobe JPG was 357KB and the re-saved PSP X3 one is 355KB, or 2KB less.  Don't know why the difference.

Something is indeed screwy with CS5 12.0.4 x64 in JPEG land.


Mack
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« Reply #43 on: September 05, 2011, 01:21:36 PM »

I don't know if your problem is related to the multi-profile bug, but if you want to pipe in on the Adobe thread, see http://feedback.photoshop.com/photoshop_family/topics/corrupt_jpg_from_12_0_4

Chris Cox started by saying I (we, since it's happening to more than one person) had a bad hard drive or corrupted OS.  The next line was that what I/we are seeing is "impossible".  Then he moved on to saying "user error" was causing CS5 to embed 3 profiles.  Judging by the lack of responses since I sent him the detailed files/instructions to replicate the problem, I think he's finally realized it's an Adobe bug but just in case, it doesn't hurt to give more details.  I've done all I can do so the ball is in Adobe's court now for a fix.

Mike
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Mack
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« Reply #44 on: September 05, 2011, 02:12:31 PM »

I sent an message and posted to the Adobe board.  Wait and see I guess.

It is odd why the Adobe JPG file I re-sized is about 4 KB larger than the same one done in PSP X3.  If it is leaving remains of another header behind, then maybe that's why I got a "Corrupt file" from a server message?

I did read somewhere that the CS5 JPG compresses more below a setting of 6-7 as it redoes the chroma or something.  Here it is:  http://forums.dpreview.com/news/1108/11082915jpegupdate.asp  Anyway, both mine were set to max. level of "Not to compress" in both files so who knows.  Might not be related though.


Mack
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