Mike Chaney's Tech Corner

Mike's Software => Qimage => Topic started by: dewittehd on August 31, 2010, 11:44:41 AM



Title: unexepected page break
Post by: dewittehd on August 31, 2010, 11:44:41 AM
When doing successive prints (on Brother DCP-585CW) I regularly get a page break at approx 3/4 of the page and the remains of the image is printed on a new page. This happens mostly when putting more than one picture on a page. Is there a workaround?
Thanks
John


Title: Re: unexepected page break
Post by: Fred A on August 31, 2010, 12:26:13 PM
Quote
Is there a workaround?
John,
Not familiar with that printer, so I will suggest two things to check.
Go to EDIT Preferences, Printing Options, and set the Format to RAW under Print Spooler.
The second thing to check/set is UNCHECKING the box that says Enable Advanced Features, in Printer properties Usually found in Control Panel, or Printers and Faxes,,,, depending on the version of Windows

That should do it in most cases.
Qimage is sending a lot of data, but those two settings are where we start.

Fred


Title: Re: unexepected page break
Post by: dewittehd on September 01, 2010, 08:52:25 AM
Hi Fred,
Thanks for your answer. Tried it but still have the same problem.
John


Title: Re: unexepected page break
Post by: Fred A on September 01, 2010, 09:08:53 AM
Quote
Tried it but still have the same problem.

Ok, now we can point you to two loaded articles that Mike Chaney wrote to address these issues.
Read them both and see if you can find some item that pertains to your driver settings or your work flow.

http://ddisoftware.com/tech/articles/april-2006-houston-we-have-a-%28printing%29-problem/

http://ddisoftware.com/tech/articles/february-2006-wide-load-tips-for-printing-large/

Fred


Title: Re: unexepected page break
Post by: BrianPrice on September 01, 2010, 02:00:50 PM
John

The Brother is an A4 printer, so I don't think you have the spool problems Fred was referring to, it's more likely to be a driver issue.
If you turn on the print preview in the printer driver, do you see the problem? Downloading the latest driver may help.

Brian