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Title: Purchased, but not received download link in a week. Post by: gstockwell on September 06, 2018, 11:52:46 AM I have tried emailing as directed byt the site, but I still have had no contact with anyone.
Title: Re: Purchased, but not received download link in a week. Post by: admin on September 06, 2018, 01:31:40 PM Hi Guy,
Sorry for the delay. I saw your message here and checked my spam messages and your message was in my spam box, apparently because it had a blank subject and didn't mention the software (TT Dyno). We did send the email on Sep 1 but apparently that email didn't go through so I just resent it. Hopefully you will receive the resend without issue. Regards, Mike Title: Re: Purchased, but not received download link in a week. Post by: vectrac20tsri on October 09, 2020, 06:29:57 PM I have also purchased around 24hrs ago, how long does it usually take?
Title: Re: Purchased, but not received download link in a week. Post by: admin on October 09, 2020, 08:37:15 PM They are sent within 24 hours. You should have the email now.
Regards, Mike Title: Re: Purchased, but not received download link in a week. Post by: vectrac20tsri on October 09, 2020, 10:26:53 PM No email, I have sent a few emails to your email, I even tried sending from my Gmail account just in case it was because I use a @mail.com account
Title: Re: Purchased, but not received download link in a week. Post by: admin on October 09, 2020, 10:46:12 PM I had to change your email address to your gmail address and send there: you'll get the email there. Your email at mail.com was bouncing messages with "Reject due to policy restrictions".
Regards, Mike |