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December 05, 2020, 02:58:23 AM *
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Author Topic: Purchased, but not received download link in a week.  (Read 8574 times)
gstockwell
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« on: September 06, 2018, 11:52:46 AM »

I have tried emailing as directed byt the site, but I still have had no contact with anyone.
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admin
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« Reply #1 on: September 06, 2018, 01:31:40 PM »

Hi Guy,

Sorry for the delay.  I saw your message here and checked my spam messages and
your message was in my spam box, apparently because it had a blank subject and didn't
mention the software (TT Dyno).  We did send the email on Sep 1 but apparently that email
didn't go through so I just resent it.  Hopefully you will receive the resend without issue.

Regards,
Mike
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vectrac20tsri
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« Reply #2 on: October 09, 2020, 06:29:57 PM »

I have also purchased around 24hrs ago, how long does it usually take?
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admin
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« Reply #3 on: October 09, 2020, 08:37:15 PM »

They are sent within 24 hours.  You should have the email now.

Regards,
Mike
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vectrac20tsri
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« Reply #4 on: October 09, 2020, 10:26:53 PM »

No email, I have sent a few emails to your email, I even tried sending from my Gmail account just in case it was because I use a @mail.com account
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« Reply #5 on: October 09, 2020, 10:46:12 PM »

I had to change your email address to your gmail address and send there: you'll get the email there.  Your email at mail.com was bouncing messages with "Reject due to policy restrictions".

Regards,
Mike
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