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Title: Colourmunki keeps showing a RED line Post by: russellsnr on November 08, 2018, 10:11:04 AM Hi, Anyone advise please?. Recently changed my computer for a faster system along with a newer branded printer (from Epson to Canon), computer previously Win7 64 bit this one Win 10 64, updated Graphs Card. I profiled my printer to a number of papers in Win 7 but now after attempting two differant papers the colourmunki keeps showing a RED line on the first strip ( I did manage to get it to run correctly on strips 1 and 2 but then again on 3 it showed a RED line then would not see line 1 again), changed the USB to Colourmunki cable but still the same, I also profiled my monitor and worked fine. Thankyou, Russ.
Title: Re: Colourmunki keeps showing a RED line Post by: admin on November 08, 2018, 02:49:00 PM One thing I can suggest is trying every USB port on your machine. My ColorMunkli Photo is sensitive to which USB port is being used. Mine won't even power up unless I plug it into a USB 2.0 port and it actually seems to like the aux port on the back of my keyboard best. I can tell it has something to do with power levels: the ColorMunki seems to draw a lot of power and I surmised that maybe some ports can't supply the amperage needed. I know Jose Rodriguez had the red indicator problem in one of his videos recently and fixed it. You might also want to ask him on his Facebook group because I don't know what solution he came up with:
https://www.facebook.com/groups/1915547415436501/ Regards, Mike Title: Re: Colourmunki keeps showing a RED line Post by: russellsnr on November 09, 2018, 06:11:02 AM One thing I can suggest is trying every USB port on your machine. My ColorMunkli Photo is sensitive to which USB port is being used. Mine won't even power up unless I plug it into a USB 2.0 port and it actually seems to like the aux port on the back of my keyboard best. I can tell it has something to do with power levels: the ColorMunki seems to draw a lot of power and I surmised that maybe some ports can't supply the amperage needed. I know Jose Rodriguez had the red indicator problem in one of his videos recently and fixed it. You might also want to ask him on his Facebook group because I don't know what solution he came up with: Thankyou Mike have messaged JR and wait reply. Russ.https://www.facebook.com/groups/1915547415436501/ Regards, Mike Title: Re: Colourmunki keeps showing a RED line Post by: russellsnr on November 09, 2018, 08:59:12 PM Just incase anyone has this problem? I contacted X-Rite Europe and was advised to get updated to the i1 Studio so cleared eveything out, updated software and now all working. Russ.
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