Mike Chaney's Tech Corner

I just loaded the trial version and tried to capture images from my Canon camera.  The program could not find the camera.  Other software on the computer found it so I know that it was not a problem of interface between the computer and the camera.  I use a USB port for connection.  Will flashpipe download from the card while it is in the computer?  I do not have a separate reader.

Cameras use proprietary drivers and they don't show up as drive letters on your system like flash card readers.  FlashPipe is only for flash card readers and it cannot read directly from cameras (unless the camera shows up as a regular drive letter).

Mike

Thank you.  Wish it would work for me.  Looks like a really neat program.  By the way, QImage finds the camera.

Qimage and FlashPipe have identical code to detect the drives so either:

(a) you are pointing Qimage to the drive manually (or it remembers it) which you can do in FlashPipe too or
(b) you've turned off (unchecked) the drive in question in FlashPipe

In literally every case where FlashPipe doesn't see media, it means that media is not showing up as the proper drive or drive type on your system.  That's a system problem and not a FlashPipe issue.  The following are the criteria used by FlashPipe to detect a drive:

(1) Drive must be tagged as a removable media drive by the system.
(2) Windows must return "true" when asked if there is media currently in the drive.
(3) The drive must have a subfolder named DCIM, IMAGES, IMOLYM, or PRIVATE directly off the root.

If FlashPipe doesn't open automatically when you insert a flash card, one of the above three rules has been broken.  All of the above three items should be true when inserting a flash card with photos or videos.

Mike