Mike Chaney's Tech Corner

v2010.103     09/09/09     

Priority: High     

v2010.103 fixed a problem that was causing a "FlashPipe has stopped working" message on startup with fresh installs.

Mike

v2010.103 trial, Vista 32 SP2

Settings seem to be saved and remembered now but I still get an empty "Developed" folder next to the date folder created for my Raw and Developed files.  The date folder also contains a "Developed" folder that indeed does contain my developed raw files.

Also, as in prior versions, when I first open FlashPipe, after the trial message, a message box appears asking if I want to go to the FlashPipe web site now.  If I click either the "Yes" or "No" buttons FlashPipe will open.  It never goes to the web site.

There does not seem to be a help file, is that as intended?

Bill

These all seem to be problems localized to your machine:

(1) You may be looking at old folders or you have an extra line in your operations table that is creating that folder.  The latest version will not create the "Developed" folder unless there are raw files to be developed and you have the boxes checked to develop raws and put them in a "Developed" folder.  Try cleaning the folder out and starting over.  v2010.100 and v2010.101 would create a blank "Developed" folder in some cases but v103 should never create an empty "Developed" folder unless you have an odd "Develop" entry in your operations table.

(2) When presented with the question about going to the web site, if you answer "Yes", the Windows command is sent to open http://www.ddisoftware.com/flashpipe .  If your system doesn't open the web page when you click "Yes", then your OS doesn't know how to open a web page.  So far, you are the only person reporting this problem.

(3) Same here: the help file is there and you can find "flashpipe.CHM" in your FlashPipe installation folder.  When you click "Help", "Contents", the Windows command is sent to open that file.  Seems like your system is having trouble with "Open" commands.  Again, I think you are the only one having this problem.

Mike

Mike,

Thanks for responding.  I tried installing the latest version on another machine and I can get to the web site if I say yes to that question and I can also get to the help file from the program.  I guess something is hosed on my other system for sure.  I uninstalled it from there and deleted the FlashPipe registry entry in HKCU/Software/ddisoftware/ and reinstalled.  Now I get these two messages from windows (two screen captures attached).  The first one appears if I click on either yes or no for the web site question.  The second appears after I close the first message window. Maybe I should just give up on this application.

Bill

Might be better to take a look at that computer and fix whatever is ailing it.  It's never fun installing/using software on a "sick" machine.

Mike

Mike

Thanks for upgrade - v103 seems to have done the trick - installs on both Vista machines OK (not yet tried XP).

Peter