Canvas printing on 24 inch roll paper

[GCLQIM]

Having trouble figuring out how to print a 20x24 canvas print ( 16x20 with 2" mirrored border)  on 24 inch roll paper and get the full 24inch width. One side ( the 24" width) always comes up short by approx 1/4 inch. It even appears the ruler at the top does not show the full 24 inches. Looks like 23.75 inches. I tried printer and settings paper width 24 and paper length 20.5 with specifying a print size of 20x24 and somehow that ended up extending the image length by 1/4 of and inch. This method produced a 16x20.25 ( inside the mirrored part) image on a 20x24 print. This is no good.

Borderless setting does not work with shrink compensation as it produced a larger image. I use precut stretcher bars 1.75 width, hince the 2" mirrored border. 

This happens on all paper roll widths when I'm trying to print edge to edge on canvas.

The only other work around was to use 36" paper, but this is a big waste of material.

Would like help figuring this out.

Thanks,
George

[admin]

It sounds like you are fighting the printer, driver, and what is physically possible when trying to print edge to edge especially on canvas.  This video covers all that:

https://youtu.be/15G1AWZTVwo

Instead of using 36 inch paper, why don't you just rotate the prints 90 degrees so that the 20 inch side prints on the 24 inch width and the 24 inch side prints on the length?  Even though that would leave 4 inches not used on the width, it gets rid of the myriad of issues that come with being forced to use borderless and trying to print exactly 24 inches on a 24 inch roll and the printer not being exact enough to do that.

Regards,
Mike

[GCLQIM]

I will watch the video after breakfast. :-) Although I 've already looked at most of the videos I could find.

Could be printer driver issues. I can't remember when we upgraded Q Image and when we purchased new Epson 9570 printer. The older version of Q Image had no problems, but we were also on a Epson 9880 Pro.

Question, what is the reason for the ruler at the top of the edit page, not showing 24 inch, or 36" etc. Whatever paper size is chosen. You can see the full ruler on the left.

Thanks,
George

[admin]

Question, what is the reason for the ruler at the top of the edit page, not showing 24 inch, or 36" etc. Whatever paper size is chosen. You can see the full ruler on the left.

The ruler shows what the driver gives it.  There's no ambiguity as to what the driver is doing with Qimage: just look above the preview page and Qimage will list "Page: " followed by the size of the page as defined by the driver.  23.766 is a typical width for an Epson using 24 inch paper if you don't have borderless enabled.

Regards,
Mike

[GCLQIM]

Roger that.
Thanks