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Author Topic: I didn't receive the email with download instruction. Can anyone help?  (Read 66051 times)
ahbrown73
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« on: December 06, 2023, 04:16:30 PM »

I bought Qimage a few days ago but never received the email with the download instructions.  Payment cleared the bank on 12/4/23.  When I clicked on the icon on the support page, nothing happened.  Thanks in advance for any help you can give me.
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admin
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« Reply #1 on: December 06, 2023, 05:08:52 PM »

The registration email was sent to the same email address you use on the forum here, on 12/4 at 5:30pm eastern time.  Please check your spam/junk folder and if you don't find the email there, we will need an alternate/working email address that doesn't block incoming mail.

Regards,
Mike
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