Mike Chaney's Tech Corner

Forum Rules, Status, and Info => Forum Feedback, Status, Issues, etc. => Topic started by: harnold on July 04, 2014, 12:28:23 AM



Title: Missing Order
Post by: harnold on July 04, 2014, 12:28:23 AM
I placed an order for profile prism on 7/19/14 and received confirmation on 7/22/14 and still have not received, as of 7/3/14 4:50p

Please let me know what is going on.


Title: Re: Missing Order
Post by: Fred A on July 04, 2014, 09:36:41 AM
Quote
I placed an order for profile prism on 7/19/14 and received confirmation on 7/22/14 and still have not received, as of 7/3/14 4:50p

Please let me know what is going on.

It might be a good idea to email ddisoftware.com with your name and address, and perhaps a corrected date on which you placed the order to enable them to find it.
Thanks,
Fred


Title: Re: Missing Order
Post by: harnold on July 04, 2014, 05:29:02 PM
what is the email address?


Title: Re: Missing Order
Post by: Fred A on July 04, 2014, 05:37:03 PM
Right from the website where you placed your order.

mchaney@ddisoftware.com

Fred


Title: Re: Missing Order
Post by: harnold on July 09, 2014, 12:35:16 AM
I emailed as suggested, to the address listed with my name, email and order information.  No response as of 7/8/14.

Any suggestions?


Title: Re: Missing Order
Post by: admin on July 09, 2014, 01:12:04 PM
I never did receive any email from you but I looked up your order based on your profile here on the forum.  Just sent you an email.

Regards,
Mike