Mike Chaney's Tech Corner

Forum Rules, Status, and Info => Forum Feedback, Status, Issues, etc. => Topic started by: Bruce Sr on October 26, 2014, 06:09:46 PM



Title: Virus intrusion.
Post by: Bruce Sr on October 26, 2014, 06:09:46 PM
Hello all,

This morning, during a full virus scan, my AV program detected 38 infection elements. All were contained in c:\programdata\ddisoftware\qimage\log. The infection was named "Trojan.Win32.Meredrop". All the infected items were quarantined, processed and removed by the Stopzilla AV program. Has anyone else experienced a similar event? All were related to photo jobs done with photos emailed to my by a friend who asked me to print them for him. I took a "screen shot" of the Stopzilla page which is available as attachment.

Thanks for any light anyone can shed on this matter.

Cheers...Bruce Sr


Title: Re: Virus intrusion.
Post by: Terry-M on October 27, 2014, 06:48:24 AM
Hi Bruce,
This looks like a "false positive" detection!
Your screen shot is not clear enough for me to read it.
Attached is a screen shot from my Log folder - it's all the logs that QU creates, such as the automated job log.
If yours looks like this than all should be OK.
Most anti virus programs have the ability to set exceptions for scans; you could do that with the log folder.
Also, report the problem to Stopzilla.
Terry


Title: Re: Virus intrusion.
Post by: admin on October 27, 2014, 01:39:08 PM
Yeah, odd that it would pick on text files as being viruses.  ;)  Most AV programs have an option where you can report a false positive.  I would suggest looking for that option in your AV software and send a report.

Regards,
Mike


Title: Re: Virus intrusion.
Post by: Bruce Sr on October 27, 2014, 05:04:59 PM
Thank you both for your quick response. Will notify StopZilla. Cheers...BC