Mike Chaney's Tech Corner

Forum Rules, Status, and Info => Forum Feedback, Status, Issues, etc. => Topic started by: mojographics on January 02, 2015, 09:36:24 PM



Title: Want to download my purchase. NO download instructions
Post by: mojographics on January 02, 2015, 09:36:24 PM
Purchased the Qimage Ultimate, I'd like to download it. Is there any way to get hold of support? The 'click here for support' doesn't seem to work. Thanks  Mike


Title: Re: Want to download my purchase. NO download instructions
Post by: admin on January 02, 2015, 10:00:32 PM
You should have it now (to the PayPal email address on the order).  You ordered via e-check which didn't clear until night before last and we have to do those manually when they clear.  Sorry for the day delay: we're catching up today from the holiday.

Regards,
Mike


Title: Re: Want to download my purchase. NO download instructions
Post by: mojographics on January 02, 2015, 11:49:26 PM
Got it. Thank Ya much. Paypal sent a note the e-check cleared on 12/27. That's why I was inqiring.


Title: Re: Want to download my purchase. NO download instructions
Post by: mojographics on January 03, 2015, 08:45:16 PM
My printer is hooked up to my XP machine. It is not connected to the internet any longer. Can I download the qimage to my Win7 desktop, and copy to a thumb drive, and install on the XP machine from the thumb drive?


Title: Re: Want to download my purchase. NO download instructions
Post by: vsteffel on January 05, 2015, 01:52:05 AM
That would be the most practical way to go.

Good luck.  I hope you tried to do that.

Vlady


Title: Re: Want to download my purchase. NO download instructions
Post by: mojographics on January 05, 2015, 02:07:03 PM
Thanks Vlady, Haven't tried yet. I was just seeing if it would work that way.