Got the email, and was able to download the app. Thanks for your help.

Ali

Sorry, I haven't been able to log on here and look into this. Other priorities..

As per your instructions, I am sending an email from my current/valid address (alinoyan@outlook.com) to you both, along with the history of the purchase. Thank you!

Ali

So what is a good email to communicate with, to solve this issue?

Bought a "Qimage Ultimate Registration Renewal" back in June. So far, I didn't receive any link to a download, license, or anything. None of my emails to mchaney(at)ddisoftware was responded to. Granted, my email had changed since the original purchase, but I did follow the suggested process to note the change. I am posting here as the last resort - hope it's allowed/appropriate. TIA.