Good Day,

I understand Qimage Ultimate has no inherent file size limit, but file size may be limited by Windows system resources.
That being the case, how exactly should one read  'Shift-Help/Analize Current Settings' in terms of file size limit?

Mine reads:

Start:  2147 MB
Addl:   1369 MB
Now:   2145 MB

Does this mean I can expect Ultimate to handle files up to 2145 MB?

What exactly do 'Start', 'Addl', and 'Now' mean?

Many thanks,

Philip

Thanks Mike for the reply.

There really isn't much more I can add by way of explanation, but I will try:

1) I have extra paper length, say 1/3 more than required for the prints on the Preview.
2) I right-click on the preview
3) Select 'Remove White Space at  bottom of Page'

Sometimes this works and removes all of the extra paper.  Very useful indeed!
Sometimes nothing happens:  The preview is redrawn exactly as before (no paper removed).

I have gone through this a number of times looking for a sequence that works/doesn't work but
I haven't been able to associate this behavior with any particular sequence of commands.  It appears
to happen at random...

Thanks again,

Philip

Hi Mike,

The 'Roll paper trimming function' will be a usefull addition to my workflow, a real time and paper saver.
I got it to work once and then never again.  Any idea what the problem is?

Qimage Ultimate v2011.105
Win7 64 bit
Epson 9800

Many thanks,

Philip

I've been using Comodo as a sort of all-around security device. 

So I tried turning Comodo off.  Since I did that the problem with Full Page Editor hasn’t recurred, at least not yet…

Can’t tell you how much I appreciate your taking the time to help.

Philip

Appreciate that Fred. 

Will try to check the items you mention and report back, but meanwhile:

The '...Windows will close the program...' crash is intermittent.
Sometimes when I run the Full Page Editor it pops up, sometimes no.  Does that tell us anything?



Philip

Recently Qimage has been crashing when attempting to use the Full Page Editor.

The FPEditor window opens, fails to load the requested image, and then the following
Win7 error message appears:

------------------------------------------------------------------------
Qimage.exe has stopped working

A problem caused he program to stop working correctly.
Windows will close the program and notify you if a solution is
available.

                                                           [Close program]
------------------------------------------------------------------------

Help:Reset All Program Settings  does NOT solve this.
Rebooting does not solve it either.

Configuration:
Qimage 2010.112
Win7
Intel Core 2 Quad
Images are loading from the same internal SATA drive as always

Any idea what could be causing this?

Many thanks,

Philip Fried

OS:                Windows 7 Ultimate 64 bit
Hardware:      Intel Quad Core
QImage:         v 2010.101
Printer:            Epson 9800
Epson Driver:  v 6.50 64 bit version (epson12538.exe)




I appreciate the contributions that Mike and Fred have already made towards a solution to this problem.

After working normally for a couple of weeks today the print started normally and then stopped printing and wound out a large amount (3 or 4 meters) of blank paper.   (See my earlier post).

I need the current 64bit architecture as I often process & print large files.  The increased speed to process a batch of prints, and in spooling, is also nice to have.

Has anyone experienced similar problems with a 9800 with Qimage on a Win7 64 bit machine?  Any further suggestions or workarounds? 

Should I go back to 32bitXP & set aside the Win7 machine until the OS and Epson drivers “mature”?

Many thanks,

Philip


Here’s a summary of what far I’ve checked and double-checked so far:

"Enable Advanced Printing Features":

       is  not checked

QImage:Edit:Printing Options Format is set to:

      RAW – Large Prints:

     
“after moving to Windows 7, your Qimage saved jobs and saved print settings will not be compatible with the ones you saved/used in XP/Vista because Windows 7 driver settings are not compatible with XP/Vista driver settings”

     The Win7 machine is running a fresh install of Qimage.  Every job and print setting is freshly created under Windows 7.

“Spool is empty and cleared of all debris before printing”:

     Nothing is showing in the Epson Spool Window.

“unplug the power cord from the printer to the wall, and wait a minute, and plug it back in”

     Did that prior to print run.

“suspect the driver.... so I have to ask whether you downloaded the W7 driver from Canon (Epson) and was it a match for your 32 or 64 bit Windows 7”:

     Epson Driver:  v 6.50 64 bit version (epson12538.exe)
     This driver is compatible with Win7 64 bit (according to Epson).

Epson 9800 firmware:

     Was at SW0075A.800
     Updated to SW01475.800 (Epson states that this is the current version).

Mike recommends the   Enable advanced printing features    be un-checked:

             Printer Properties:Advanced:Enable advanced printing features

On my machine      Enable advanced printing features       re-checks itself every time the machine
is restarted.  Do I need to remember to manually un-check it every time I restart?
Is there a way to have the un-check condition stick permanently?

Many thanks,

Philip

Print abort hasn't re-ocurred...

Philip

I appreciate Fred and Mike's taking the time to reply.  Yes, I do have the latest Epson driver stated to be
for Win7.  I'll go through your other suggestions tomorrow morning.  Too tired right now...

Meanwhile I decided to check this troublesome little item:

"Go to control panel, printers and faxes, and right click on your printer and select "Properties".  On the "Advanced" tab, make sure "Enable Advanced Printing Features" is  not checked"

and found that that Advanced Printing Features WAS checked!  Could this have been the culprit?  I'm on a fairly large print run:  Six 110 X 160 cm prints. 

I unchecked Advanced Printing Features, applied the changes, and proceeded with my print run.   Seems to be working normally so far...

Thanks again,


Philip

Windows 7
Intel Quad Core
QImage 2010.101
Epson 9800

Good Evening Mike and fellow QImage users>

I recently replaced my Windows XP machine with a new Quad Core Windows 7 PC.
Q was slow, but normal, on the XP box.

On the new Win7 machine Q and spooling are impressively fast.
Q seems to process images, and the spool file is created, everything seems normal. 
Then while physically printing the print will suddenly abort. 
The printer simply stops printing, and then proceeds to wind out a large amount of blank paper.
The printed area is some percentage of the total, and this % varies.
Much expensive ink and paper (and time) have been wasted.

Some prints are completed normally, and some abort as indicated.

What could be causing this?

Should I return to the XP?

Many thanks,

Philip