Just a quick update to this ..

Installed the latest update with the fix and everything seems perfect, I'll have a good play over the weekend.

Many thanks to Fred and Mike for sorting .. 

ATB

Oops cross post.

Thanks for the email and the photo, not sure how to share it but more than happy for you to share the cheeky chappie .. 

ATB

Hi Fred, apologies for the delay, just got back ..

Yes the image displayed and printed ok ... strange.


"OK Mike found the problem.  He is fixing it now.
It was in the built in lens correction, and I presume that kicked in on a lens that you have that didn't need that.
Anyway, new version to the rescue, and thanks for your patience.
Fred"

Excellent news Fred ... look forward to trying the fix.

ATB

Melvin

Phew ... glad you could see the problem I'm having. 

The image is fine in PhotoShop CS6, Capture One and Luminar so I'm hopeful its an easy fix.

Fingers crossed ..

I'll send a link Fred ... thanks for all the help :-)

Thanks again Fred ...

I've sent a file that won't play ball .. I wonder if I have a conflict somewhere as if I delete the files and cache and start from scratch the photo appears ok then about 5 to 10 seconds later it degrades.

Please let me know if the image displays / prints ok.

Many thanks.

Thanks Fred, but i'm afraid that was how i had it set up.

If i have 2 photos one JPG and one ARW in one folder, the JPG displays and prints ok .. the ARW initially displays ok but then changes into a ultra low res thumb nail and prints as an ultra low res.

I also have an error message pop up telling me the ARW file is not supported and will be excluded.

I've tried uninstalling and reinstalling a few times just in case.

I don't usually have these problems btw ... :-)

Morning, afternoon, evening all ...

Just installed latest Qimage Ultimate on a fresh install of Windows 7 and have been pulling my hair out whilst trying to print from .ARW files.

It looks like the output is an ultra low resolution version of the actual photo, the jpg image is fine but the RAW file is just low res blocky.

I'm sure it must be me as I would expect numerous hits when searching for the answer.

My older RAW files form my Nikon (.NEF) seem to work ok.

If I click on the refine button on the thumb nail it shows it ok ..

Any help appreciated

Thanks