Hi Mike:
Your suggestions fixed the issue. 
thank you!
Todd

Thanks and will do.

Thanks Mike.

When selecting the printer what menu in Qimage are you suggesting.  I've looked at the print set up box and do not find what you are describing.  Can you provide a little more direction?
Thanks
Todd

Hi Mike:  thanks in advance for any help

Widows 10 V1903 (64bit)   on a HP envoy i7 with 64gb ram and graphics card (below) - All systems running and testing fine.

Printers:  Epson 9900 and Epson P800 (USB connects).  Another office epson attached via network / gcloud Epson ET-2750

also have 3 epson scanners with drivers 640FF, 10000xl and V850

We had printer issues 45 days ago during a windows upgrade and we had to eventually reinstall windows with a fresh start (recovery).  The system is stable now with exception to the qimage errors.
Graphic card GeForce GT 640 running V430.86 (5/27/19)

More info -- We get the two errors running Qimage in Normal and safe mode.

Thanks
Todd

good day!
Long time user, current version V2019.122. currently getting two errors (after upgrade) and when trying to print. 
1) Division by Zero
2) Access violation at address 77725702 in module 'ntdll.dll' Read of address 0034002C.

Often causes qimage to hang / hourglass and close

Additional Issue:  In the printer dialog box the mode continues to change back to Epson SRGB when I've selected Off (no color adjustment).

Any help would be greatly appreciated.