It seems to work now!  I will try a couple of unclog jobs and prints over the next day or two.

Thank you for all your help!

Hi Fred, they are in the right column panel under the "Printers and Settings" tab.


Hi Mike,

Your suggestion on resetting to printer defaults mostly worked!  One exception - when I go to schedule an unclog job and use the properties button on the unclog job panel, the quality setting doesn't stick for me.  I select highest, then OK, then when I click properties again, it shows standard.  So it doesn't stick for the unclog jobs.

But it works for normal printing.

Any ideas?

Jeff

Thanks for the quick reply!

Here are my steps :

1) click Media Type button = set to photo paper pro platinum
2) click Driver Setup = canon driver properties dialogue box pops up, set print quality to Highest, click OK, dialogue box closes
3) see the green check market next to Driver Setup: Properties
4) click Driver Setup = canon driver properties dialogue box pops up, see print quality is set to High, NOT Highest

Somehow, the setting doesn't stick!

Jeff

I saw a similar thread regarding a Canon PRO-100 dating back to 2017; but nothing there has helped to identify and fix my issues :

- Windows 10 (all updates installed)
- Qimage Ultimate (just bought last week)
- Canon PRO-1000, latest driver

When I set the Print Quality to highest through Qimage, then close the dialogue box, then reopen, it reverts back to standard.  If I check Always Print with Current Settings, then it works.  But, if I change paper type back and forth, it reverts back to standard.  I've tried as many combinations of checking Always Print with Current Settings or not, different paper profiles, using printer preferences outside Qimage, using printer preferences inside Qimage.  Nothing works.

Note that this all works on my Windows 7 system, no issues, so I am pretty confident it isn't user error unless there is something different between Windows 7 and 10 that I am doing wrong - Qimage remembers all printer settings per paper type.  I'm assuming that is how it should work.

Any help would be greatly appreciated.

Thanks!