thank you so much, i will head over to jose for help

i thank you all for your assistance. i am quite saddened as my printer has been perfect, just perfect for just 200 prints, now this green shift.  any suggestions on how to correct the dual black nozzles problem if indeed that is the problem?  or how i can determine if it a hardware defect?  i hate like heck to retire this 3800 to the heap pile, though it is a 15 year old model it produces outstanding prints coupled with qimage studio!

thank you again!!

thank you all but my problem continues

xp box
epson 3800
qimage studio
redriver paper with their current profile

i have run all nozzle tests and cleaning, head test and cleaning, all are perfect.

i have printed hundreds of prints through this box and epson and all perfect.  i took a break for 5 months and went back to printing existing files for my upcoming exhibit and BAM, very subtle yet noticeable green shift.

 I PUT IN ALL NEW INKS AS WELL


i have 3 identical dell xp boxes, i am running exactly the software setups everything the same, same qimage studio on all 3, same everything.  i am running redriver paper always, before i started deleting adding new preferences, before i add new profiles etc. i swapped out to the 2 xp box, loaded paper and there is the same green shift.

again, i run all diagnostics and cleaning of the epson 3800 and all look great no clogs.  the prints are perfect except for green shift

this has been 3 days of exhausted stress

advice for anywhere is greatly appreciated, PLEASE HELP

thanx

Greetings, I have been a loooooong user of your software Qimage studio version.  It has always worked fantastically until now.

Qimage studio, dell windows xp box, epson 3800, red river paper, red river icc profile, always awesome results…. Until now

I have spent two long days trying to correct this overall green color cast in my prints.  I am frantic as I have a show in 3 days and I can’t make an acceptable print (with images already printed months/years ago)

I have been working with all parties trying to understand and I am getting nowhere.

Please I understand you have upgraded but I have been a loyal customer for sooo many years.

Can you bring some sanity and direction as to what on earth has gone south on me?

Thank you ever so much for your assistance!