WOW I guess you know everything. I'm bowing out of this discussion. Your response is clear how you treat your customers concerns. I'm sure others will read from your attitude what they need to.

Hi Mike,

Just so you know, I'm a computer systems analyst with over 25 years of experience working with all aspects desktop, server and application support. I do understand how to install software.

In my experience, when I install the software under a regular user context and elevating the privileges for that user to install with the equivalent of a run as using an administrator account the software appears to install correctly but does not run as expected under the regular user account.

As an experiment, for the folders that the application was complaining about, I have created folders and set permissions for the regular user and it works, although some exceptions are raised for missing icm profiles. I expect that because the folders are being created during installation under the administrator ACL and this results in the regular user not having sufficient permissions to those folders and/or they are not in the regular users path.

Now, I just thought of something that might be related. The Windows 7 computer and the Windows 10 computers are both members of a Windows Active Directory Domain. I don't know if that makes any difference to your installation process or not.  

 

Mike, I'm sorry if you see this as obsessing over security. If I was obsessing over security, I would point out the lack of SSL encryption on this forum and your primary website

1/ The software was installed as a regular user. Admin credentials were requested and supplied. The application was installed with no apparent errors.
2/ Attempting to run the application as the regular user results in errors. Others have experienced the same problems. Issue seems related to accessing folders in programdata and/or non-existent folders. This results in the app not being able to configure the initial licensing and access to folders for usage.
3/ IF, you log in as an administrator everything works fine.

This issue started with Windows 7. I could only use it when I was logged in as an administrator.

Anyways, I don't run any third party AV only Windows Defender. There are no errors, warnings or notifications on installation. Defender does not log any warnings or issues.

Mike, don't get me wrong. I like the application. However, I have not had this type of an experience with any other applications. The reason why I've posted on other posts is because I felt it would be helpful to share my experience.

Qimage installer does not allow all users to run the program. This problem does not occur if you are running it with an admin account. This is bad programming.

I believe this issue is related to the fact that Qimage installer does not permit non-administrators to run the program. Try running as an administrator account and these types of errors don't appear. This is a criticism I have with the installer and way the program is designed to run. Don't go blaming AV programs for a problem with your installation!

I've been using QImage for many years with different versions. I just got the latest version today and was disappointed that the installer and app has not been "monderized" to run as a non administrator. This is basic security. Come on. A great deal of energy is spent explaining how anti virus might detect a false positive, etc. but you haven't bother to fixed the most basic of security. The app MUST be able to operate with a non-administrator account. Sorry but this is very frustrating. I don't recommend this program because of this problem. Don't you think it's time to join the 21st Century?

Perhaps it's time to join the 21st century and apply modern security best practices to this forum and to your products. How about SSL for this forum?