Yes Qimage is processing the job and sending it to the printer, the printer receives the job from Qimage but acts like there is no data there as it progress bar on the epson driver status window goes from left to right instantly. So I am guessing there is something in the way Qimage ultimate processes the file for print that the epson driver does not recognize or like. And yes if I turn on print preview on the epson driver the image will show up on the preview but when you click print as I explained above the file is sent to the epson driver but it does not print.

This is a newer PC with 64 bit windows 10 pro, the r1800 is an old printer but it has always and still provides excellent print quality so I have seen no reason to upgrade it to a newer printer.

I tried changing the spool settings as you recommended and unfortunately that didn't help the problem either.

I guess I will try to track down my old qimage pro lifetime license and install it to see if it works.

Thanks for the help..

Chadd

Yes it is the official Epson driver and yes it is old.

What you see is the exact same thing that happens on mine, when I hit print it will pop up with the preview, and when you click print the epson status window pops up showing the print being sent to the printer but like I said the stats bar pretty well completes instantly, the status light on the printer flashes like it is receiving the print it starts to load the paper then the light stops flashing and no print.

It is definitely an issue between qimage and the printer though because I can print from any other application to the printer and I can send a print from Qimage to my brother laser printer and it prints fine.

Yes the image will come up full screen if I mouse over and space bar.

What are the chances this is just an issue with the trial version of the software?

I got it to uninstall by following directions from someone who posted back in 2013 with the same uninstall issue. I completely removed everything from qimage and reinstalled it but still have the same issue with printing to the epson.

The other issue I am running into is when I try to uninstall Qimage-U I get an error that the install.log file could not be opened so I am unable to uninstall qimage. I have checked and the install.log is there and has all the install info in it.

This is a completely different computer than I used to run Qimage pro on but I went ahead and did all the things you suggested and still have the same issue. It sends the job to the printer but the progress bar just completes instantly, it loads the paper and nothing else.

Thanks,
Chadd

Hello,

I was a long time user and had a lifetime license to Qimage pro. I hadn't been printing anything for quite a few years and came back to download Qimage pro again and found there's a new version now so I downloaded the trial to see if I wanted to purchase again. I am having an issue with the trial version and my old R1800 printer, when I click print to send the job to the printer it will show the print preview and then sends it to the printer when in click print. The issue is that it doesn't appear that Qimage is actually sending any data to the printer with the print job as the progress bar on the print status just instantly completes, the printer loads the paper but never prints anything.

I have uninstalled and reinstalled the printer, software etc and nothing seems to help. I am able to print to the R1800 from every other app on my computer and also I am able to print from Qimage to my laser printer. Any ideas on this one guys? I would really like to get it to work because I miss using Qimage.

Thanks,
Chadd