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16  Mike's Software / Qimage Studio Edition (archived) / Re: image read error with a large tif or psd files on: September 17, 2011, 03:10:23 AM
Start: 764 MB
Addl: 448 MB
Now: 256 MB

It’s definitely an odd one. I opened the file in cs3 and can print from there. Tried to save as a 1 layer tif and psd from cs3 and while the saves were successful, qimage still gives image read failure.
17  Mike's Software / Qimage Studio Edition (archived) / Re: image read error with a large tif or psd files on: September 16, 2011, 07:51:00 PM
Hi and thank you for the quick reply! 

The settings are as shown above. I also checked and have no alpha channels in use nor do I have any guides on, which I've found in the past to cause problems for qimage. But I'm thinking it is something along these lines.

I work with panos and have lots of them, many of which have substantially bigger files sizes that i've used as recently as today. One thing of note is that the source document, a tif file with layers, complained at one point about being at the 4GB limit for tiff files. Does Qimage have any problems with CS5 and anything that may be in a single layer tiff or psd file? This is probably too general a question but it's a place to start.

Baffled by this one....
18  Mike's Software / Qimage Studio Edition (archived) / image read error with a large tif or psd files on: September 16, 2011, 06:26:42 PM
Hello,

A file I just created with Photoshop gets an “image read error” in Qimage studio version 2010.208.

The size of the tif file is 496,135kb
The size of the psd file is 780,086kb

There are no alpha channels or layers stored in the files. I did a search on this and came up empty. Any suggestions would be appreciated!

Thanks
19  Mike's Software / Qimage / Re: Color under saturated after Qimage update on: November 23, 2010, 05:45:59 PM
Quote from: ronzie on November 22, 2010, 06:29:02 AM
On updating QImage it is a good idea to reset all options (from the help dropdown) and then reenter all of your preferences again including the default color profiles for your monitor and printer (for your paper and ink type that you created) you wish to use. If you have QImage Pro or better, look at the soft proof on your monitor as well to compare it with the print.

On the lower right of the screen mouse over the Job Properties line and it will display the color profiles that are current for the monitor and printer.

http://www.northlight-images.co.uk/downloadable_1/DL_page.html

has a number of test targets you can download. I suggest the one with the four models in the bottom row and the gray scale on the right. Unzip it into a test folder, edit it just to resize it as you wish (I do 4x6) without any other adjustments and save it. Now you can load it into QImage to test its printing quality. It is also a decent target to check your display quality.

http://www.sns.ias.edu/~jns/files/Canon_ICC_Profile_Guide.pdf is a guide for Win and Mac users on setting up Canon printer drivers but the ideas can apply to other drivers as well.

Make sure you are not double profiling. If you have the ICC profile being used in QImage insure that it is not being used in the printer driver by setting any icm to off and color management to none. All you need to set is page setup and paper type in the driver. Any color sliders should be set to neutral.


Thank you for this excellent guide! To this point I've used Qimage exclusively to size and print and have always gotten great results. I checked and the profiles are appropriate. The monitor profile is consistent with the one used in PS and reflects the most recent calibration. The printer profile is set to let the printer manage colors.

I’ll definitely try some of the test prints.

I'm mystified as how the same tif file printed on the same paper only a few months apart can produce such drastically different results. Anyway the issue appears to be healing itself. If we hadn’t gotten a quarter inch of ice and then 4 inches of snow I’d go to get the colorimeter but the roadways look as if countless people simply abandoned their cars everywhere.
20  Mike's Software / Qimage / Re: Color under saturated after Qimage update on: November 23, 2010, 05:26:50 PM
Quote from: Fred A on November 20, 2010, 04:06:31 PM
Quote
which I'm now thinking is the printer itself. Gasp

Justan,
HP drivers have a legacy of weird problems. Please use Qimage, go to HELP, and RESET PRINTER.
Then put the settings back in manually, and try a print.

Fred

Thanks one again. I tried that and it made no difference. I ultimately blew off the install of Qimage and installed an older copy. That too, made no difference. I'm not surprised as i already ruled out Qimage as the source of this probelm. I think i noted it above when i did some prints straight from PS.

But what i'm finding is that the printer seems to be slooowly recovering from this malady. Over a period of half a dozen tests the color levels have started to come back to their previous levels. I plan to re-calabrate the monitor in the next few days and see if that helps.
21  Mike's Software / Qimage / Re: Color under saturated after Qimage update on: November 20, 2010, 03:05:44 PM
Hi Fred,

First thank you very much for such a detailed response!

Second, I appear to have been off the mark in my thinking. The timing for the color problems the printer is experiencing appears to have been coincidental with the timing of my recently installed Qimage update.

Based on your suggestion I found that printing from PS produces much the same results. As a further test I tried a different paper and used the HP provided tools to calibrate and profile the paper. This test HP produced far worse results than this test was performed using Hahnemuhle paper, a couple of days ago.

The “test” images are all .tif files that are only used for printing finished works. I have a print made from the the same image and paper that i made about 6 months ago. The current test print is a wonky example of a once great image.

I guess the next test is to install the HP print driver and Qimage on my notebook computer, and use this same image and paper. Then when it produces the same results I’ll have a clearer idea of the source of the problem….. which I'm now thinking is the printer itself. Gasp! Shocked
22  Mike's Software / Qimage / Color under saturated after Qimage update on: November 19, 2010, 02:45:50 PM


I've used Qimage for about 2 years. I recently updated to the v1010.208 version of Qimage. After the update the color balance has become, in a word, wonky. I've re-calibrated and re-profiled the printer, A Z3100. The test pages come out fine, but at best prints made with Qimage come out under saturated and on average the prints are mostly de saturated. Any suggestions on troubleshooting this?

Thanks,

Justan
23  Mike's Software / Qimage / Re: problem centering an image in Qimage on: September 15, 2009, 10:23:57 PM
Thanks for the detailed replies! It turned out that the paper was slightly misaligned in the feed mechanism and was drifting slooowly to one side. I re-set the paper, and it was actually worse after that, so I removed the paper from the spindle, checked everything and put it all back together. It was fine after.

The learning curve continues...  Roll Eyes

I’ll check out the newer version.

Tell if you will a little more about the border and corner marks.…
24  Mike's Software / Qimage / problem centering an image in Qimage on: September 15, 2009, 05:22:55 AM
Hi,

I have Qimage Studio Edition v2009.209

It has been a great tool. I was doing a print job today and came across a minor problem I don’t know how to resolve. I'm doing a print that’s about 23.6” by about 14” and I'm printing to a roll that’s 24” wide.

I've asked Qimage to center the image. It says it can’t due to a printer limitation, but it's way out of what it should do, and has done before. The printer is a HP Z3100 24” PCL model. The top and bottom of the image are centered, while the left has about 2 mm of margin, and the right has about 7/16 inch margin. It would be nice to remove some from the 7/16th side and add it to the other side.

To look at the image in qimage display, it appears far closer to being centered than it is.

What can I do to resolve this?

Thanks in advance
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