Thanks Mike

Very strange about the tif file - I'll have a look again.

Cheers
Larry

You mis-read me

I was not being critical nor rejecting help, I was just providing my observations about what happened and I just don't have much time right now.

I don't see how a screen shot nor one file would capture these things that happened.

1. I kept getting the unwanted lines that I mentioned and thinking I did something wrong, kept trying different settings to try and get rid of them - nothing worked.

2. During this process, the thumbnail became corrupted as well as the image that shows up on the screen.  They looked like the image was covered with sand with just some of the image showing through.  I ended up deleting my original tif file so the thumbnail would be regenerated.  So this corrupted image was lost.  (Actually, these corrupted files looked kind of interesting and I thought about trying to making a print of them.)

3.  The lines appeared when I tried again.  I tried a "print to file" again to see what happens.  It resulted in 4 files being created in my directory from this one "print to file" action.  Then Qimage froze and I had trouble exiting the program.

I spent several hours over several days trying to make this work.

I am willing to send you the original tif file and one or more of the results of the "print to file" action if you think it will help with these 3 issues.  I can send the original files through WeTransfer if you provide an email address.

Larry

Mike
I didn't see your last reply.

I used Qimage for many years printing from a Canon wide format (44") printer with no problems.   My printer failed so I stopped for a few years. 

I'm now using a commercial printer in another town and was trying to save him a little time by preparing my prints in Qimage by printing to file. 

I've had nothing but trouble trying to make this work and think Qimage is somehow corrupting the files because I've never seen this kind of strange behaviour (please review my other posts) with software before and I've been using computers for 50 years.  I'm not making this up.

I'm in the process of printing a series for a gallery exhibition and I don't have time to deal with problems like this right now.  I think all traces of Qimage needs to be completely removed from my computer and replaced with a new version. 

Regards
Larry

Ok, I give up - I have prints to make and I don't have any more time to waste with this software

Next step tried- (again, this is printing to file for canvas)

I deleted the tif file and regenerated it.   The strange appearance (looked like a sand pattern) was gone, but adding canvas borders, folds and crop marks resulted in that line again - it looks like a solid fold line at top and right side of the image proper.  When I printed to file, it created 3 copies then Qimage froze.

Any suggestions for what to try next?

Thanks
Larry

Hi again Mike

I downloaded the new version and the problem I mentioned in my last post remains - it also kept all my previous settings.  I seems to have corrupted my thumbnail as well.

Cheers
Larry

Hi Mike

Thanks for the reply. 

I checked and the line isn't in the original image.  Also, now when I bring the image into Qimage, it looks all strange (looks fine in Affinity Photo) and the print size isn't working correctly now.   Do you think Qimage has become corrupted?
Should I remove Qimage and download another copy?

Cheers
Larry

Two questions:

1. My original tif file is 16 bits, but after I print to file it ends up as an 8 bit file - why?

2. After I print to file, a solid black line is on the bottom and right side of the image - at the edge of the actual image itself as if this was a fold mark and I can't seem to get rid of it with the different fold and crop settings.

Thanks
Larry

OK, I found it and it works - only the image with wrapping shows now, the rest of the page is gone.

Thanks again Mike

Cheers

Larry

Hi Mike

I tried what you suggested and I don't see "RIP individual prints" option.

I printed the image to file and had a look at it.  Everything looks OK but the whole page is included instead of just the image.

Cheers
Larry

Hi Mike

Thanks for the reply.

Does this apply to "Print to File", which is what I'm doing rather than printing directly myself.

Larry

I see no one else has any comments.

I have reviewed Qimage "Print to file" and printing to canvas and understand most of it and tried the settings with an image.  I set the print size, the mirrored edge and back wrap, sharpening - no problems and will get the icc profile for the printer/canvas/ink combo. 

When printing to canvas, the canvas is on a roll, so only width of paper applies - I think.  So how does the page dimensions and placement of the image on the page in Qimage relate to the canvas width and the image placement on the canvas?  I don't understand what page dimensions and orientation I should use for Print to File for ultimate printing on a roll of canvas (say 44" wide).

I'm also a little confused regarding the portrait and landscape settings.   Sometimes when I switch these settings, the page orientation changes and other times, the image orientation changes, but I can't seem to get the image oriented on the page the way I think should be used for printing to a canvas roll.  Does this matter when printing to file, or is this done when actually printing?

Larry

H Mike
Thanks for that.  Do I need any printer-specific information from the printer?

Does the printer need to do anything else on his end, or just select the file and Print?

Sorry, but neither of us has ever done this before and I am having several very large prints made on canvas and don't want to make any big mistakes.

Thanks
Larry

Hi
Is it possible to use Qimage to prepare an image for printing at another location?  Resizing, output sharpening, etc. then send the file to the printer in another town to print through his own software.
I have Qimage Ultimate (latest version)from when I had my own printer.  It seems Qimage expects to have a printer on-site.

Ernst

In the service manual, the 71 relates to memory management.  The 03 refers to who is to take action.  In this case the user is to try the advanced driver settings and if they don't work, to ask to HP for advice.  What happens when this error occurs is that printer stops printing and I need to reboot the printer.  Needless to say, the print is lost in most cases.  I've been back & forth with HP for almost two months now with no success and in the meantime my warranty has run out and HP are trying to tell me I will have to pay for a service technician even though the problem occurred and was reported to HP well before warranty expired.

I do flatten my layers before printing but have been sending 16 bit TIFF files because I understood Qimage converts to 8 bit before sending to driver.  CM is on in Qimage and off in driver as you suggest.  The settings do hold in the driver so no problem there. 

I have tried different network connections already (because of another issue) using different cards and cables.  Tried to do a direct network connection between computer and printer but could never get it to work - could never find any references as to how to do this successfully. What I did try, is a direct connection between the motherboard network connection and the printer; also, installed a new Intel network card and tried a direct connection to the printer from that.  Neither worked.  I must not know how to do it.

Cheers
Larry