Now fixed in 2024.102

Regards,
Mike

https://www.ddisoftware.com/qimage-u

2024.102      May 17, 2024

Priority: Low

v2024.102 includes:

• Unclog button: New unclog/purge sheet button on top of main UI for quick access.
• Unclog schedule: Improved "Start the scheduler automatically on Windows startup" option to make it more reliable.
• Fix: Fixed the "Choose Color" border color selection in the Full Page Editor.
• Fix: Disabled the automatic highest quality AI Copilot option for Epson P series printers to eliminate printing issues.
• Fix: Fixed a bug in the browse printer profile dialog where "Open" selected an invalid file if no profiles in current folder.

Mike

https://www.ddisoftware.com/qimage-u

2024.102      May 17, 2024

Priority: Low

v2024.102 includes:

• Unclog button: New unclog/purge sheet button on top of main UI for quick access.
• Unclog schedule: Improved "Start the scheduler automatically on Windows startup" option to make it more reliable.
• Fix: Fixed the "Choose Color" border color selection in the Full Page Editor.
• Fix: Disabled the automatic highest quality AI Copilot option for Epson P series printers to eliminate printing issues.
• Fix: Fixed a bug in the browse printer profile dialog where "Open" selected an invalid file if no profiles in current folder.

Mike

Confirmed: I'll fix this bug in the next release which is currently in the works.  Planning on a new release coming out in the next couple weeks.

Regards,
Mike

You would do it the way Terry posted: with a cutout.  You can use one of the included ones or create your own.

Double click on an image to open it in the editor and then click "Cutout" to open the cutouts and pick one.

Here's a ZIP file with a few user-created bevel cutouts that were created through the years.  You can take these files and put them in the Qimage cutouts folder: in Qimage, click Utilities, Browse Qimage Application Data, go to the Cutouts folder, and put the images in the ZIP in that folder.

Mike

Not being able to see what you want, you mentioned a black line so... why don't you use an outer border of .01 with a black color?  For example, let's say your existing white border is 1/4 inch.  Keep your inner border set to .25 with a color of white and your outer border to .01 with a color of black.  That way you'll get a thin black line around the whole thing.  If you want to get more complicated than that and do something like a frame, you could add a cutout in the image editor.

Mike

All of these can be done with either photo mats, borders, or a combination of both.  Do you have an example of what you want to do?  Then I could better guide you to which feature is most appropriate.

Regards,
Mike

Click the units (in/mm) button on the top menu.



Regards,
Mike

Looks like you are trying to set a 10 inch border which is not possible.  Choose a smaller border.

Regards,
Mike

Qimage doesn't recognize printers in such a way: that is deferred to Windows.  Like Photoshop, Lightroom, Affinity, and all other Windows software that is not RIP based, it relies on the Windows printer driver.  So if you install a Windows driver for the printer, Qimage will automatically see it (through Windows).  If there is no Windows driver available, you cannot use Qimage to print to that printer.

Regards,
Mike

There's no difference between how the unclog jobs print and how your normal images print other than the unclog job maybe being a smaller spool size.  That tells me you might be having trouble with the old outdated driver.  Click the AI Copilot button on the top of the main UI, turn off all Driver AI options, and then open the driver settings by holding the Shift key while clicking on the "Properties" button to open the driver.  Make settings in the driver and try a print.  Don't try to open old jobs or saved printer setups as those could have incompatible settings.

You can also try enabling print preview in the driver and see if the Epson preview shows what you expect (but it doesn't print).  If that's the case, the driver is the issue.

Regards,
Mike

Here's the video:

https://youtu.be/2GKIAm2FLS4?si=iYsf2RG9pI6SiOZ4

Regards,
Mike

I can't really diagnose image-specific issues remotely so if you want to put the image (or a few images) in question on Google Drive or something and give a link, I can take a look and see if I can repeat the problem.

Regards,
Mike

Hi Gary,

9000 x 6000 is relatively small: only about 160 MB.  Double that if it's 16 bits/channel which is still pretty small.  Qimage can handle images 6-12 times that size easily.

So I wonder, what format are these images: TIFF, PSD, etc?

Also, do they have layers?  Sometimes layers can cause issues and flattening images will prevent problems.  I don't think it's the naming convention.  It's probably just the order in which they are accessed along with some incompatibility with layers.

Regards,
Mike

If you go to "Utilities" on the top menu and choose the "Migrate..." option, it'll walk you through changing the location of the application data folder.

Regards,
Mike