I will need more info in order to help.  What does "crashing" mean?  Does that mean it freezes?  Shuts down?  Is there an error message?  When does this happen: as soon as you try to start Qimage, when you try to print, or some other time?

Regards,
Mike

The live view is a preview of the layout.  It isn't a photo editor nor is it meant to judge image quality.  The purpose of that preview is for you to design your layout so cached thumbnails are used so that you can do things like preview an entire page of wallets with no delay in generating unnecessarily detailed images.  There are many tools within Qimage that allow you to preview images full screen if that's what you need including the image editor, full screen view, image examiner, image comparator, and you can also open the full page editor and set the preview to high quality.  Or the already mentioned soft proof if you just want to preview the page once you've created it and you don't mind the extra time to generate full resolution images.  Those options are all there but they are options because no one would appreciate the amount of time it would take to render full resolution previews for designing a layout.

Regards,
Mike

I think you would benefit from watching the whole video that I posted or at least the whole part related to floating text.  The answer is, you right click on the little ball to the left of the floating text label.  Here is that portion of the (same) video:

https://youtu.be/ZVJRuTStRpI?si=LTBzYA_-vDgB6Cwn&t=339

Mike

It's a layout option so click on the Layout tab.  You're on the cropping tab.

Mike

See the Full Page Editor video:

https://youtu.be/ZVJRuTStRpI?si=8WojcikMhw8iyrqM&t=238

Regards,
Mike

Always pick 720 unless you are in a hurry and can't wait for a little more processing time.

Regards,
Mike

A test strip is a crop of an image so there's a test strip button on the cropping tab in the full page editor.  Just set your print to the full/final size you want and click the test strip button until you get a piece as small as you want.  Or... click the test strip button once and after that, choose a new size which will be your test strip size.  You can move the crop around on the same cropping tab to get the exact piece you want.

Example: add a print at 13x19 because that's the final size you want.  Click the test strip button and then choose 4x6 size.  You'll get a 4x6 test strip of your original 13x19.

Regards,
Mike

I usually try to do the same: use exactly the same settings as when the profile was created.  But I've found over the years that the quality selection usually has little influence for the printers I've tested.  One profile should be good for most quality settings but there is a small difference.

Did you print the original targets from Qimage?  You could always open the job log and recall the job where you printed the profiling target (if you did that).  Or just pick an old job that you know had the correct settings.  Then after opening the job, just open properties and look at what the driver settings were for that job.

Mike

Since the P900 driver isn't responding like any other Epson driver, I would recommend turning off all AI options and then repeating the Shift-properties again.  That is, click on the AI Copilot button at the top of the main window and then uncheck all 5 boxes under Driver AI at the bottom.  That will make Qimage behave like a typical "dumb" program like Lightroom, Photoshop, etc. where it doesn't try to do anything "fancy" with the driver and just assumed you know how to operate the driver.  Then you are responsible for all the driver settings and you'd have to set them manually like other programs.

Mike

I've found a number of issues with the P900 driver that suggest Epson just didn't "hook up" everything to Windows.  There are two printers that are a nightmare to deal with when it comes to bugs and incomplete drivers: the HP Z3200 (all Z series really) and the Epson P900.  The P900 is a bespoke driver that doesn't really follow the same internal coding as all their other drivers so I'm not sure they thoroughly tested all the Windows API functions that are required with every printer.  I can't prove it like I can (and have here) with the Z3200 but I've just noticed that the P900 has issues that no other Epson driver has.  They may not focus on all the required Windows connections because nothing but Qimage really uses those functions of the driver: the ability to select media type, media size, output bin, color management, etc. outside of the driver.  It's also possible that the combination of the Epson Media Installer and you installing your own custom media types has made some things "out of sync" with the driver.

Now, if you can check Finest Detail in Windows (printer preferences), just do that.  Set it in Windows and then in Qimage when you open the driver, click the Properties button with the Shift key held: it'll load the Windows defaults so it'll have no choice but to have Finest Detail checked.  With all the adding (and deleting) custom media types, it's possible something in the Qimage sticky driver settings got out of sync too so setting Finest Details in Windows and then using Shift-Properties to open the driver in Qimage should clear that.  There's no way that box will be unchecked at that point (using Shift-Properties) after setting it in Windows.  If it does, the Epson driver is REALLY messed up!

Mike

Then either the driver is broken or something fouled up with you trying to install your custom media types and there is something wrong with that custom media type that makes it incompatible with the Finest Detail option.  I've never seen that option not stick in 26 years of doing this, on ANY printer.  If I go into the P900 driver, I can get Finest Detail on every media type, even plain paper.  So I would have to presume the media type you added is somehow broken with respect to the quality options available.  Qimage can remember every setting you make in that driver so if the driver is forcing Finest Detail back to UNchecked, that's a problem with the driver or your installed custom media type.

Again... nothing to do with Qimage.  This is a driver problem.  But I'm just trying to help you with the driver.

Mike

Qimage remembers that Finest Detail setting.  It's not part of the media installer or media type setting: it's a separate setting.  Once you check the box for Finest Detail in Qimage, it'll stay checked unless you load an old job or printer setup (I'm guessing something like that is what is happening).  I'm not sure how you are selecting things but choose your matte paper that you are referring to, choose the profile you want, go into the driver, check the Finest Details setting, and when you are done, go back into the driver and confirm Finest Detail is still checked (it will be).  Then click the save current settings button and save a printer setup and name it.  Then whenever you load that printer setup, all settings will be recalled including that Finest Detail check.\

You should be saving and naming setups anyway because that is the best way to handle multiple papers and/or media sizes: get things the way you want and then save a printer setup for each one.  Then whenever you want to use a paper you just load that setup, for example "CNS Baryta P2 matt 8x10".  Then you might want another one for the same paper for 13x19: ""CNS Baryta P2 matt 13x19".  Once you get them all saved, you never have to worry about settings again.  Just load the already saved and previously verified setup.  That's the beauty of Qimage: no other software lets you do that.

Mike

When you add a new media type with the Epson media tool, it is supposed to transfer that media type to the driver and printer so they know it exists.  If that is not done (or gets lost somehow), the media type won't be "registered" with the driver/Windows which is what sounds like happened here.

I don't use Epson's media installer but I remember a setting like "Export media types to printer" or something like that.  You have to do that after getting your media types squared away or the driver and printer won't know what they are and might refuse to use them.

From the Qimage side, you might want to try resetting the driver settings.  That's as simple as holding the Shift key while you click the "Properties" button on the Printers and Settings tab to open the driver with defaults.  Once in the driver, select your media type and all settings (including the Finest Detail setting) while in the driver, click OK out of the driver and see if the settings "stick".  If so, that's all that might have been needed was a reset of the driver settings to force the driver to reload all its defaults including media types.

Finally, some media installers (HP comes to mind) don't properly register newly created custom media types with Windows.  They let you add them to the driver but then they don't update the media type table in Windows to show the new type.  This is a big no-no as all media types that show in the driver need to be registered with Windows so not doing that means the installation of the media type is incomplete and only partially registered.  I don't think the Epson tool suffers from that problem BUT if that happens, all it means is that you have to go into the driver (the Properties button) and select the media type inside the driver: you can't select it directly in Qimage because the media installer didn't make the new type visible.  So there's always a way to select your media type even if you have to go into the driver to do it (like all other programs make you do anyway).

Regards,
Mike

First it is probably important to understand that none of what you typed has anything at all to do with Qimage.  Qimage reads the media types from the driver: so if the driver is updated properly once you use the media creation/installer tool, Qimage will see the media type.  The same is true for the resolution (PPI).  Qimage doesn't "use 360 PPI".  The driver uses it and reports it to the operating system and to Qimage: Qimage just obeys it.  So the driver controls the media types that are available, the resolution(s) that are available, and a lot of other things.  Qimage is just reading that information from the driver and reporting it to you.  And in the case of some parameters, letting you make selections (like which media type from the driver is currently chosen).

With that in mind, you are going to have to alter the settings either in the media installer tool or in the driver.  In most Epson drivers there is a setting somewhere in the quality settings labelled "Finest detail".  Check that box and you get 720 instead of 360.  In the P900, I think the setting is on the "Main" tab, drop down "Print Quality" and select "Quality Options", then you can check the box for "Finest Detail".

If that doesn't help, perhaps something that was set/done in the media installer restricted the driver to 360 PPI.  If that's the case, just double check all the settings in the media installer and maybe try recreating the media type.

Regards,
Mike

The default is Qimage and the date because Qimage is batch printing software and it's not very useful to show the first print of many: what are you going to do when you print 2 on a page?  4 on a page?  A contact sheet with 25?  Or even one print per page... but a 5 print job with 5 pages in that job?

So instead of assuming everyone is only going to print one print on a page, it's an option: Edit, Preferences, Job Logging, Job File Naming, Auto (name using first print).

Regards,
Mike