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Mike's Software / Qimage Ultimate / Re: Application data folder not accessible
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on: March 01, 2019, 11:16:45 PM
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That is the expected value. I was trying to determine if one of your environment variables in Windows got corrupted but that doesn't appear to be the case. With that information, there is nothing in Qimage Ultimate that would try to open C:\Users\Claude\Application Data. The only way it could be accessing that location is if maybe you visited that folder at some point and it got stuck in the folder history. Look to the right of the current folder location in Qimage and click the +/- button (Add/Remove folders from history) and select "Clear History". Then close and reopen Qimage and see if you still get the error. At this point, that is the only thing I can think to try since there is no code in Qimage that would make it try to access C:\Users\Claude\Application Data.
Mike
Hi Mike, Seems the problem is not within QI. I cleared the folder history to no avail. I will keep looking around to see if I can solve this mystery. Thanks, Claude |
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Mike's Software / Qimage Ultimate / Re: Application data folder not accessible
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on: March 01, 2019, 03:37:28 AM
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Just a quick question - when you changed the location of the application data from the default to somewhere else, did the error message correctly identify the new location?
No, the error message does not concern the path of the application data. When I launch QI I get this error message "C:\Users\Claude\Application Data is not accesible" and QI won't start until I click OK in the error message window. What intrigues me is that this path, to my understanding, has nothing to do with QI. Am I making myself understood, English is not my mother tongue ? Claude |
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Mike's Software / Qimage Ultimate / Re: Application data folder not accessible
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on: February 28, 2019, 08:19:48 PM
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If you answer no, it'll keep using the old folder. You'd have to answer yes to make it use the new folder to see if that fixes it. I guess it's also possible that some anti-malware program is blocking access. You could try disabling any anti-malware temporarily to see if that solves the problem and if so, add an exception for that folder in the anti-malware software.
Mike
Hi, I just tried these two suggestions and, halas, they did not solve the problem. I still get the error message when I launch QI. I would like to go back to the default folder for my application data. How do I proceed ? Thanks, |
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Mike's Software / Qimage Ultimate / Re: Application data folder not accessible
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on: February 28, 2019, 04:32:59 AM
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Hi again,
Thank you Martin for your suggestion. Here is what I tried.
First I tried running QI as Administrator. Still got the message.
Then I tried migrating the data to a new folder. When asked if I wanted to use this new folder I answered no. When I restarted the program I still got the error message.
So now I have two questions :
1 - Can I erase this new folder (39,7 Gig) directly from the windows explorer ?
2 - If I answer yes to the question about using this new folder, will I be able to go back to the default folder that I have been using since the beginning.
Finally, I've discovered that there there seems to be a copy of both the default and new folder in C:\users\all users\
Thanks for your patience
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Mike's Software / Qimage Ultimate / Re: Application data folder not accessible
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on: February 27, 2019, 08:47:38 PM
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Thanks for your quick reply,
I have never used any other application data folder than the default one.
I reinstalled Qimage but I still get the same message that stalls the statup of QI until I click OK. I made this folder available to eveyone but this did not change anything.
To make sure that QI saves to the correct application data folder, I saved a job and did find it in the expected folder.
Any suggestion as to how I could get rid of this annoying message ?
Thanks,
Claude
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Mike's Software / Qimage Ultimate / Application data folder not accessible
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on: February 27, 2019, 07:56:15 PM
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Hi,
I have just installed Version 2019.113 on my Windows 10 computer. When I start the following message : see attached screen capture.
Roughly translated it says :
Location not available
C:\Users\claude\Application Data is not accesible
Access denied.
When I click OK on this message, QIU opens and all seems OK. Is all OK ?
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Mike's Software / Qimage Ultimate / Re: Canon Pro 10 30mm forced border work-around with fine art papers
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on: December 24, 2018, 09:30:07 PM
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There are some things that we didn't discover until after Jose's video. Jose's video will work provided you set things up this way:
(1) You need to be running Qimage Ultimate 2019.105 or later.
(2) Prior to printing, you have to make sure your printer is showing 600x600 PPI above the live view in Qimage Ultimate. If you see 1200x1200, you'll get the wrong size print, so in order to achieve the native 600x600 PPI driver resolution, you have to open the driver properties and set "Prevention of print data loss" to "On (weak)". You do that on the Page Setup tab in the driver: print options button.
After making those prerequisite settings, Jose's video should work to override the 30mm margins.
Regards,
Mike
Hi,
I upgraded to the latest version of QIU and got it to work. I printed without the border limitation using Moab entrada rag bright paper. Tested the hack with 3 paper choices, other fine art 2, other fine at 1 and photo matte pro premium. In all cases the print is fine. With the other fine art 1 paper choice, I got message about having to change a raw spoooling setting. Then I was offered to go ahead with the print even if QI could not do that change. I said yes and the print came out fine.
Thanks,
Claude |
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Mike's Software / Qimage Ultimate / Re: Canon Pro 10 30mm forced border work-around with fine art papers
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on: December 21, 2018, 10:25:27 PM
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I was thinking about making matched prints, one with the standard matte setting, and one with the fine art matte setting, to judge, visually, if there is a difference. Or, perhaps, matched gray scale ramps. I make profiles for the papers I use, and I've noticed a greater black density on the fine art test charts printed with MK ink.
That sounds reasonable. Or you could just print a normal fine art matte print without needing the hack: just use the art margins like normal. Then print the same image but with the hack (without the margins). The two prints should look the same except for the size. I would think if it's not using matte black for some reason, you'd definitely be able to tell a difference in the black density. Mike Hi again, I use Moab Entrada rag bright paper with the ICC profile provided by Moab with my Canon pixma pro-10. If I try to use the "Other fine art paper 2" paper choice or the "photo mat pro premium" paper choice I cannot make a print. I get a message asking me to choose a paper format with the fine art magins. On the other hand if I use the plain "photo matte" paper choice I can make a print that overrides the 30 mm border limit. I printed a black and white image, making four prints. - one 6 x 8 print with the fine art margins, the "other fine art 1" paper choice and black and white print choice checked in the driver. - one 8 x 10 print with the "photo matte" paper choice and black and white print choice checked in the driver. - one 6 x 8 print with the "photo matte" paper choice and black and white print choice checked in the driver, to compensate for an eventual influence of the size of the print on my perception - one 6 x 8 print with the "photo matte" paper choice and black and white print choice unchecked in the driver To my eye the differences between the three first prints are very minor. The darkest blacks might be a bit more intense with the "Other fine art paper 1" paper choice but on the other hand I get more details in the dark areas withe the plain photo matte. I can live with all three prints. And finally the fourth print seems practically identical to print no. three, with absolutely no color cast. So, if needed, I can override the 30 mm constraint using the photo matte paper choice. From reading this thread, I was under the impression that this was also possible withe Te "Other fine art 2" paper choice and the "Photo matte pro premium" paper choice. If it is possible, what am I doing wrong ? Claude |
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Mike's Software / Qimage Ultimate / problem changing email address
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on: June 02, 2017, 04:00:51 PM
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Hi,
Sorry to post for this type of problem here but I need to change my email address for Qimage ultimate and I am going in circles.
I have tried the "change email link" on the website putting in my name, old email, new email. Also did this sending an email to support.
Got no feedback. So when I try to change my email address via the Qimage ultimate splash screen, I get an error message : this email address is not in our database.
What am I doing wrong ?
Thanks for your help,
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